A highly sophisticated UHNW household is seeking a polished and service-driven Hospitality & Service Coordinator to join their team. This is a hands-on, front-of-house role focused on delivering an exceptional guest experience across daily service, intimate dinners, and larger-scale entertaining and events.
The Hospitality Coordinator will act as the right hand to the Director of Personal Services, helping to elevate and execute a best-in-class hospitality program. The ideal candidate brings a 5-star hospitality or Michelin-level background, thrives in high-touch environments, and understands the nuance of service across both formal and casual settings.
Key Responsibilities:
- Lead service for lunches, meetings, and dinners
- Greet guests, manage arrivals, and ensure a seamless, elevated experience from start to finish
- Execute full service including beverage service, table setting, clearing, and overall flow of service
- Partner closely with the chef and household team to coordinate timing and guest experience
- Maintain deep awareness of guest preferences and special accommodations
- Act as a central point of coordination during events and gatherings, ensuring smooth execution as well as any allergies and specific preferences for VIP guests
- Support inventory management of serviceware, wine inventory, and specialty items
- Assist with thoughtful, in-house gifting (e.g., preserves, honey, curated goods)
- Travel between properties as needed and support seasonal transitions
Schedule & Lifestyle:
- NYC-based with significant time spent in East Hampton during the summer (housing provided)
- Summer schedule aligned with chef’s working days; flexibility required
- Typical start time late morning, with service extending into the evening as needed
- Strong presence required during key holidays and entertaining periods
Qualifications:
- Prior experience in 5-star hospitality, Michelin-level service, private service or yachting required
- Strong food & beverage knowledge, including wine and cocktail service required
- Highly detail-oriented with a proactive, service-first mindset
- Comfortable in a highly visible, guest-facing role with UHNW individuals
- Ability to read the room and adapt service style accordingly
- Team-oriented, collaborative, and discreet
- Willingness to travel and live in East Hampton for extended summer periods
This is an incredible opportunity for a hospitality professional who is looking to join a private and UHNW high touch team. Salary Range is $80,000-90,000 base plus bonus and 100% paid benefits
