Hospital - Virtual Sitter (Full Time, Night Shift)

UT Health San Antonio Staff Positions
San Antonio, TX

The Virtual Safety Specialist will closely collaborate with Registered Nurses and Patient Care Technicians in a hospital setting. Responsible for continuously monitoring patient activities through advanced surveillance technology while promoting a culture of relationship-based care. Closely monitors patients who may be at risk for harming themselves or other individuals. This role is vital in maintaining high-quality patient care and safety while promoting a calm, caring environment for the patient, staff, and visitors.

  • Responsible for always keeping the patient in their line of vision and working with others in the healthcare team to assure prompt intervention to prevent physical harm to patients.
  • Utilizes the technology required for virtual patient observation and interventions for safe patient care.
  • Maintains uninterrupted visual observation of multiple patients simultaneously, ensuring coverage during breaks or other absences.
  • Ensures alarm systems are functional, appropriately set, and audible to alert staff of any issues promptly.
  • Actively re-directs patients as needed to maintain safety and intervenes or escalates situations when patients pose a threat to themselves or others.
  • Accurately and timely documents patient observations and interventions in the electronic health record.
  • Troubleshoots any issues with monitoring equipment and communicates software problems.
  • Processes patient admissions and discharges efficiently, preparing monitoring software promptly upon receiving orders.
  • Accepts and effectively executes other duties as assigned.
  • Minimum of one (1) year in a patient care setting (Acute Care preferred) and in the following roles: o Patient Care Technician, Certified Nursing Assistant, or equivalent o Virtual Sitter/Virtual Safety Specialist/Video Monitor Technician
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