Hospice Director of Nursing

Position Summary

The Hospice Director of Clinical Services (DCS) is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Director of Clinical Services directs and manages the interdisciplinary team (IDT) in meeting the needs of the hospice patient and family in a manner consistent with the guidelines and policies of Compassus. S/he communicates patient information to the business office and promotes a positive working relationship with the family, physician, and other agencies. S/he may serve as the program's alternate and/or Administrator, responsible for carrying out administrative and management functions and oversight in the absence of the Hospice Area Executive of Clinical Operations.

Position Specific Responsibilitie

• sDirectly supervises up to 20 team members. Responsibilities include interviewing, hiring, training and terminating (with administrative approval) all interdisciplinary staff; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems
• .Reads and incorporates into practice the requirements of the Hospice Conditions of Participation for Medicare, applicable accreditation standards, and state or other rules and regulations as applicable to the program
• .Oversees the consultative process between the Medical Director and the members of the Interdisciplinary Team (IDT), assists in requesting appropriate care orders and attendance to identified patient needs if patient’s attending physician is not available
• .Attends/Leads Interdisciplinary Team (IDT) meetings, ensuring
• :Patient care needs are identified and discussed with the full complement of the IDT
• .All required members of the core team are present and engaged in the IDT meeting
• .Required documentation is completed during and at the conclusion of the IDT meeting to capture the discussion and outcomes of the meeting
• .Patient re-certifications are discussed and completed in a timely manner
• .Documentation of the patient-centered plan of care and the implementation of interventions for patient care including changes in level of care, medication changes, changes to visit frequency, or need for emergency transportation
• .Participates in the development and update of patient care policies and emergency procedures
• .Ensures hospice services are available 24/7
• .Follows state regulatory requirements for supervision of nursing services
• .Manages all members of the IDT including aspects of scheduling, productivity, mentoring, pay practices, time keeping, performance reviews, and team member support
• .Models desired behaviors including timeliness, punctuality, attendance, collaboration, open communication, and equitable treatment
• .Documents in the patient’s clinical record when required; demonstrates proficiency with documentation requirements
• .Actively collaborates regarding QAPI activities and provides feedback and input into Performance Improvement
• .Participates in performance improvement programs
• .Analyzes and reports on quality metrics including Hospice Item Set, CAHPS, and symptom management outcomes
• .Establishes departmental goals consistent with corporate goals and objectives
• .Supervises patient and family care as specified by the plan of care, assessing appropriateness, continuity, service, and quality of care
• .Models and facilitates communication between team members including medical records, business office, intake, clinical team, and leadership
• .Participates in care delivery for patients as needed including conducting admissions, recertification visits, routine visits, and discharge visits
• .Manages the care for a caseload of patients if needed to support ebb and flow of census changes
• .Participates in after-hours shifts as needed including primary and back-up on-call
• .Serves as the administrator on call when scheduled
• .Make and/or delegate post-admissions calls
• .Directs responsibility for the management of pharmacy, medical supplies, durable medical equipment, mileage, and labor for the program to meet budget expectations
• .May be designated the administrator or alternate administrator for the licensure of the program based on state requirements
• .Ensures maximum utilization of resources
• .Performs other duties as assigned

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Education and/or Experien

• ceAssociate or Bachelor's degree in Nursing require
• d.Minimum of three (3) years in healthcare required, preferably in a nursing facility, home health or hospice settin
• g.Experience in leadership or management strongly preferre
• d.Experience with Electronic Medical Record systems a strong plu

s.
Ski

• llsMathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percenta
• ge.Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communicatio
• ns.Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosop

hy.
Certifications, Licenses, and Registrat

• ionsActive and unencumbered Registered Nurse license in state(s) of employment requi
• red.Certification in Hospice and Palliative Nursing a p