Health Services Administrator I - Sexual Health Clinic

King County
Seattle, WA




This position is responsible for administration and day to day operations of the Sexual Health Clinic (SHC) located on the Harborview Medical Center campus. The STI Program is a major component of the HIV/STI/HCV Section, Prevention Division, Public Health–Seattle & King County. The program has an annual budget of approximately $6,000,000 and a staff of over 45 talented employees. The program provides STI and HIV testing and clinical services, PrEP, HCV treatment, STI surveillance, disease control measures such as partner notification and outreach, and research projects. This position is also responsible for general oversight of staff who work in the Max Clinic. The STI Program is a collaboration with Harborview Medical Center that includes Harborview employees as program staff. The SHC Manager will manage or oversee multiple complex functions such as clinic operations, program development, personnel, contracting and purchasing, financial management and budget, information management and staff supervision. The position will collaborate closely with the HIV/STI/HCV Disease Control Officer, the Regional Health Administrator for the combined HIV/STI/HCV Section, and Prevention Division Administration.

Note: This posting will create a list of qualified candidates that may be considered for selection of additional vacancies of the same position type over the next 6 months.


Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.


The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.


We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.


To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx


Work Schedule

Monday - Friday: 8:00am - 5:00pm


Remote and Onsite Work

This position works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is (Harborview Ninth and Jefferson Building - 908 Jefferson 11th Floor Seattle, WA 98104).


Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.


King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.


CLINIC OPERATIONS OVERSIGHT AND DEVELOPMENT (25%)
  • Provide leadership and overall operational management for all aspects of the STI portion of the HIV/STI/HCV Section, in collaboration with program Medical Directors and HIV/STI/HCV Regional Health Administrator.
  • Assure effective clinic operations and facilities management for the SHC.
  • Assure personnel, facilities and records meet clinical compliance and safety standards for both Public Health and Harborview.
  • Provide leadership regarding needs assessments and program development and clinic operations improvements in conjunction with the program and section leadership teams, and key individuals within the department, Harborview, University of Washington, WA Department of Health, community agencies and health care providers.
  • In collaboration with clinical personnel, oversee maintenance and upgrades of the electronic medical record (Epic).
  • This person plays a key role in the design and implementation of new projects and changes to clinic operations.
FUND DEVELOPMENT (10%)
  • Initiate and participate in grant development and department efforts to maximize grant and patient-generated revenue.
  • Maintain close contacts and attend quarterly meetings with Public Health Billing and Revenue Unit, Washington Department of Health and other funders to assist in developing grant initiatives and fund allocations.
FINANCIAL AND GRANTS/CONTRACTS MANAGEMENT (15%)
  • Develop, monitor and manage STI Program budget in collaboration with the HIV/STI/HCV Program Business Finance Officer (BFO), Prevention Division fiscal staff and the HIV/STI/HCV Regional Health Administrator.
  • Duties include annual budget development and liaison with UW/HMC related to budget.
  • Assure compliance with grant and contract deliverables, reporting and other provisions.
  • Work with BFO on creating budgets for new grants, monitoring of grant funding and making adjustments to staff time coding.
SUPERVISION and HUMAN RESOURCES (35%)
  • Supervise or assure supervision of all team leaders working in the SHC and assure that staff receive adequate direction and performance appraisals based on goals and work plans, ongoing monitoring and evaluation, and professional development.
  • Assure prompt and accurate processing of all procedures related to recruitment, hiring, performance appraisal, disciplinary processes, labor union involvement and payroll for staff including PHSKC and Harborview employees.
  • Assure that personnel and departmental policies are followed as appropriate for both Public Health and Harborview employees.
  • Participate in the hiring process for all positions in the SHC.
  • This person is responsible for any personnel issues that need to be escalated to HR for both HMC and PHSKC.
OUTSIDE AGENCY LIAISON (10%)
  • Assure effective communication with Harborview, University of Washington, Washington Department of Health, CDC and other department programs and community health care providers.
PUBLIC HEALTH SPECIAL PROJECTS (5%)
  • Assure that SHC operational needs are represented in departmental processes and planning such as Prevention Leadership Team and Health Information Technology arenas.
  • Serve on department-wide committees.
  • Lead special projects to improve all aspects of clinic and public health investigation processes.
OTHER DUTIES AS ASSIGNED
  • Includes emergency preparedness activities and other special assignments.
Ideal Candidate:
  • Demonstrated knowledge of public health principles, infectious diseases and disease control measures for at-risk populations.
  • Demonstrated knowledge of and at least three years of experience working at a management level in a STI or other public health clinic setting.
  • Experience with managing a public health or related health services program, including some experience in a clinic setting.
  • Experience with supervision of diverse staff, including licensed professional and non-professional staff.
  • Working knowledge of principles and practices of human resources and labor relations, employment practices, public policy development, performance improvement coaching and business productivity enhancement.
  • Demonstrated knowledge and ability to develop and analyze budgets and manage complex finances in a government setting.
  • Experience in development of and managing grants and contracts.
  • Demonstrated skills and experience to work with diverse populations and interest groups, and communicate and work with stakeholders with diverse perspectives and interests.
  • Thorough knowledge of practices related to project management, organizational design and development, management analysis and epidemiology.
  • Demonstrated ability to develop and manage work plans for a large social service or health care program; work and meet deadlines and time constraints; work on multiple tasks and projects simultaneously; problem solve and resolve conflict and negotiate for positive results.
  • Demonstrated excellent skills in oral and written communications
  • Demonstrated ability to use Microsoft Office, including MS Word for word processing; Excel for spreadsheets; and Outlook for e-mail, scheduling, and daily communication.

Desired Candidate:
  • Masters degree in Public Health Administration or other Masters degree combined with relevant experience related to the duties of the position.
  • Advanced knowledge of STIs, including strategies and techniques for prevention, intervention and control.
  • Demonstrated knowledge of and experience with King County and University of Washington administrative systems and procedures

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?Come join the teamdedicated to serving one of the nation's best places to live, work and play.


Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.


King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.


Who May Apply

Who ever qualifies


The following items are required to be considered for this vacancy:

  • NEOGOV Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
  • Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
  • Resume
  • Cover Letter OR Letter of Interest


(Please note: Additional attachments will not be reviewed as part of the evaluation process if not outlined as a required application material as outlined above).


Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.


Necessary Special Requirements

  • The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
  • The selected candidate must be able to provide proof of Basic Life Support (BLS) / CPR (if applicable).
  • The selected candidate must be able to pass a thorough background investigation,but findings may not necessarily disqualify an applicant for employment. (and Pre-employment Physical, if applicable).
  • For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en.
  • Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
  • Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
  • Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
  • Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
  • When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.
  • If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

Union Membership

Non-represented


Contact

For more information about the application process please contact Alexis Owens atAlowens@kingcounty.gov


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