Head of Supply Chain Management

Job Title: Head Of Customer Supply Chain & Logistics Americas

Location: New York

Company: VidaCorp

Department: Supply Chain

Reports To: EVP - Americas

MCoBeauty Expands Across the US, with a New Office in the Heart of NYC!

MCoBeauty, one of Australia’s largest beauty brands, has officially launched in the United States and is rapidly scaling across major mass retail channels. With our US headquarters in Rockefeller Center, NYC, we are accelerating distribution nationwide — bringing high-quality, affordable beauty to leading retailers.

As we continue to expand across the US mass market landscape, we are seeking a commercially minded supply chain leader to drive customer excellence, distribution efficiency, and operational performance.

Position Overview

We are seeking a strategic and execution-focused Head of Customer Supply Chain & Logistics – Americas with deep expertise in mass market retail distribution and a strong understanding of beauty and FMCG supply chain dynamics.

This role will lead the end-to-end US customer supply chain, with a sharp focus on:

• Driving distribution efficiency through a high-performing 3PL partnership
• Championing best-in-class inventory management
• Delivering In Full, On Time (DIFOT/OTIF) performance
• Optimising the stock-to-cash cycle
• Enabling scalable growth across national retail accounts

You will lead a team of customer supply chain managers and coordinators and serve as the critical link between retail partners, commercial teams, and operational execution.

Key Responsibilities

Mass Market Customer Supply Chain Leadership

• Own the end-to-end customer supply chain strategy across major US mass retail accounts.
• Ensure operational readiness to support rapid SKU expansion, promotional cycles, and new distribution points.
• Drive flawless execution across replenishment, allocation, and compliance requirements specific to mass retail.

3PL & Distribution Excellence

• Lead and optimise performance of our US 3PL partner(s), driving:
• Distribution centre efficiency
• Order accuracy
• Service level performance (OTIF/IFOT)
• Cost-to-serve improvements
• Establish KPIs and governance cadence with 3PL to continuously improve throughput, accuracy, and responsiveness.
• Identify opportunities to improve network efficiency and reduce freight and handling costs.

Inventory Management & Working Capital Optimisation

• Champion inventory health across the US network, balancing availability with cash efficiency.
• Improve forecasting alignment with commercial teams to reduce excess, obsolescence, and stock-outs.
• Drive improvements in the stock-to-cash cycle, including:
• Faster sell-in execution
• Inventory turn improvements
• Reduction in aged stock
• Optimised safety stock settings

Operational Performance & Service

• Deliver best-in-class In Full, On Time performance across all retail customers.
• Partner closely with Sales, Trade Marketing, and Finance to support launches, promotions, and seasonal peaks.
• Build proactive replenishment and allocation strategies to support retail growth targets.

Data & Continuous Improvement

• Leverage data analytics to monitor KPIs including:
• Fill rate
• Inventory turns
• Forecast accuracy
• Cost per unit shipped
• Days Inventory Outstanding (DIO)
• Lead continuous improvement initiatives to streamline processes, enhance service levels, and reduce costs using Lean methodologies.

Risk & Scalability

• Identify supply chain risks across imports, distribution, and retail compliance.
• Build scalable systems and processes to support accelerated North America growth.
• Ensure agility to respond to retail demand fluctuations, new store rollouts, and market expansion.

Qualifications:

• Bachelor’s degree in relevant field
• 7+ years of experience in supply chain management within the CPG (Mass) industry. Beauty (Cosmetics, Skincare) Industry preferred.
• Proven track record of managing customer facing supply chain, confidence in front of US leading Mass Retailers.
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
• Excellent communication and interpersonal skills, capable of building relationships with internal and external stakeholders.
• Proficient in supply chain software and tools, as well as Microsoft Office Suite.

What We Offer:

We offer more than just a job – we offer a dynamic and supportive work environment where you can make a real impact. As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally.

• Health insurance - medical, vision, dental
• 401(k) - 4% match
• 20 days PTO
• A values-driven business fostering a supportive and friendly team culture
• The ability to work autonomously, empowering you to drive your own success
• Convenient head office location - Rockefeller Center
• Opportunities to grow your career globally across all divisions within DBG Health

About DBG Health & VidaCorp

DBG Health, Australia's largest independent health, wellness, and beauty company, is headquartered in Melbourne and supported by a team of over 1,000 dedicated professionals. We are committed to delivering affordable and innovative solutions that enhance customer well-being.

As a prominent player in pharmaceuticals, consumer goods, beauty, health, and wellness, DBG Health is now poised for significant global expansion. Our efforts to enter new markets underscore our dedication to broadening our reach and impact. This strategic growth reinforces our position as a global leader in our industry and highlights our commitment to providing innovative and accessible solutions worldwide.

DBG Health is committed to fostering a workplace culture that is safe, diverse, inclusive, and accessible for everyone. As a global employer, we aspire to build a workplace to reflect the diverse communities we serve around the world. We are dedicated to providing equal opportunities and we welcome applicants of all backgrounds, identities and experiences. We strive to build a collaborative and inclusive environments, where employees feel supported, respected and empowered to succeed.

Should you require reasonable adjustments through the recruitment process, please let us know in your application. We will collaborate closely with you to meet your needs and provide appropriate support.