Head of Sales for King Street
Beau & Ro and Sister Shop
Location: Charleston, SC
Position Summary
The Head of Sales for King Street is responsible for the overall performance and customer experience of Beau & Ro's two retail locations in Charleston. This role leads store teams, drives sales growth, ensures operational excellence, maintains brand standards, and develops a high-performing culture across both locations.
The ideal candidate is a strong sales leader who is passionate about delivering exceptional customer experiences while ensuring each store meets or exceeds sales goals.
Key Responsibilities
Sales & Business Performance
- Drive sales and profitability across both Charleston retail locations.
- Lead by example on the sales floor.
- Monitor and analyze daily, weekly, and monthly sales performance.
- Develop action plans to improve performance and maximize opportunities.
- Identify opportunities to increase average transaction value, client retention, and customer acquisition.
- Monitor inventory levels to maximize sell-through.
Team Leadership & Development
- Train and develop sales floor managers, key holders and associates.
- Create a culture of accountability, teamwork, and exceptional customer service.
- Ensure consistent onboarding and training practices across both locations.
Customer Experience
- Ensure every customer receives a warm, personalized shopping experience.
- Support clienteling initiatives, customer outreach, and VIP customer relationships.
Visual Merchandising & Brand Presentation
- Ensure stores reflect the Beau & Ro brand aesthetic and seasonal storytelling.
- Maintain high standards of cleanliness, organization, and store appearance.
Qualifications
- 5+ years of retail sales experience.
- Strong leadership skills.
- Proven track record of driving sales growth and operational excellence.
- Excellent communication and organizational skills.
- Experience with luxury, contemporary, or specialty retail preferred.
- Passion for fashion, customer service, and brand building.
Success Metrics
- Achievement of sales and profitability goals.
- Employee retention and team development.
- Customer satisfaction and repeat business.
- Inventory productivity and sell-through performance.
- Consistent execution of brand standards across all locations.
- Compensation: Salary + bonus opportunity based on store performance and company goals.