The key activities would include (but not be limited to):
People focus: The role has a key responsibility for ensuring the health, safety and welfare of staff. The Head of Department (AUS E&E - India) is expected to demonstrate effective & visible leadership across projects, focusing on the ongoing engagement and retention of employees through the development of individuals and building high performing teams
Key point of contact for AUS-based E&E business for GCC India, including direct liaison with Earth & Environmental business’s directors and Project Managers
Business, operational & commercial management – developing and delivering on business plan & budgetary targets
Commercial governance – project reviews, forecasting and resource management
Divisional Resource Management – GCC utilization
Technical governance of the E&E teams output working within Australian technical governance frameworks for of all deliverables
Supervising ensuring the competence, quality and timely submission of deliverables and coordinate inputs from other areas across the business both in India and Australia
Liaising with project managers you will play a key role in managing technical excellence of our teams input to our projects with a common goal to achieve client satisfaction in our work.
Supporting Australian teams with bidding opportunities
Line Manager – PDRs, promotion, training & mentoring
Staff/Team Development – support, training, nurturing
Representing the Australian E&E business within the wider Indian Business
The Head of E&E GCC Australia - India will work closely with Australian leadership team, Reginal Directors, Project Directors, Project Managers, Technical Directors and the Business Development team across the E&E Business Unit (and wider WSP Australia / global business).
Project management, technical leadership and timely delivery of technical outputs from inception to completion with a range of internal US colleagues including:
Act as the ‘face’ of the India-based Earth & Environmental department
Local health and safety, welfare, risk, information security, and assessment / compliance
Project, programme and financial management
Promote WSP’s Vision and Values
Support development of the Australian E&E GCC Charter within the team and that the staff deliver on the Charter promises
Actively promote the Australian E&E GCC Charter within the team and that the staff deliver on the Charter promises
Interfacing with multi-disciplinary project teams
Supervising the preparation and checking of documents, reports and other technical outputs / deliverables from a variety of Earth & Environmental related disciplines
Provide highly visible, inspirational leadership and direction for the GCC Earth & Environment teams and ensuring that it is aligned with the wider Australia business
Facilitating team members towards professional accreditation or equivalent
Carry out and report on staff appraisals and performance development reviews
Recruitment to achieve budgeted and programmed team growth
Monitor and review team capability in the use of the required standards, processes and software tools and, with technical colleagues, identify training required
Identify opportunities to upskill existing technical resources or recruit new capabilities to deliver additional services or enhance existing ones
Identify further skills that could be brought into the GCC to deliver additional services or enhancements to the Environmental businesses
Promote the team's achievements within the team, Environmental business, WSP UK and the wider business via targeted profile-raising activities
Ensuring that quality procedures are implemented and maintained
Seek regular feedback on team performances, ensure criticisms are positively converted into opportunities for improvement, lessons learned exercises with appropriate changes implemented
Develop / maintain excellent client relationships ensuring repeat business and client satisfaction, internally and externally
Contribution to bids and marketing material
Contribute to the design of operational processes, systems, quality measurement processes and achievement of performance KPIs
Ensure designs are coordinated with due consideration of any applicable Health & Safety, CDM or Quality Assurance standards
Interpretation of statutory and industry requirements, standards and practices to our Strategies and Policies
Carry out review of adherence to Quality processes and implement corrective measures where required
To lead the local Safety, Quality, Environmental and Information Security agenda together with the development of technical excellence, through training, mentoring, project reviews and knowledge sharing.
Client / External focus
Maintain strong colleague relationships and contribute to the teams’ performance of client satisfaction
Contribute to knowledge sharing in internal and external forums and including technical input to your team
Remain up to date with market and competitor knowledge
People
Inclusively lead people, clearly articulating the vision, defining responsibilities, delegating effectively and providing constructive feedback
Inspire and motivate departmental staff towards technical progression
Be self-motivated to take on a leadership role in project work with a clear focus on timeliness, quality and technical excellence.
Managing people through change and develop succession plans
Create and support innovation
Deal with conflict appropriately
Work across cultures (e.g. international and/or multi-disciplinary projects), embracing diverse points of view.
Business Focus
Proactively influences Health, Safety and Welfare
Deliver successful commercial performance by clearly understanding and monitoring the area of work and ensure agreed targets are met
Be responsible for the quality of technical outputs to WSP standards including any specific UK client standards
Identify appropriately qualified staff to deliver projects with regard to the constraints of project budgets
Champion and mentor others in use of agreed systems and processes
Explore ways to add value and improve personal and team performance
Manage opportunities, risks and project changes / variations so that these deliver advantage to the business
Ensure budget utilizations is met or exceeded
Ensure budgeted earning capacity is met or exceeded
Key Competencies / Skills / Qualifications
Mandatory Skills
You should be able to demonstrate a proven working knowledge of Australian market in Earth and Environment related services and projects
Track record as senior technical leader delivering Australian projects for minimum 5 years
Excellent communication, internal client handling, interpersonal skills and listening skills with the ability to influence and interact with people
Technical manager with management acumen and strong leadership skills
Excellent spoken and written English
Australian experience is mandatory
Open minded and intellectually agile
A hard-working self-starter with initiative and ability to work within a team environment
Understand own strengths and impact, adapting behaviour according to different situations and individuals
Professional mannerism and ability to work effectively under pressure
Act ethically with fairness, honesty and integrity
Capacity to visit Australia as required for 2 to 4 weeks
Desired Skills
Significant experience in a relevant Earth and Environmental field
Membership of relevant professional institution
Proven ability to apply innovation and advanced techniques to design and construction solutions
Successful track record of delivery in the infrastructure development sector within the context of a professional services provider
Awareness of different lifecycles and the implementation of lifecycle approaches to projects