Hall Director - University Housing - UTK

University of Tennessee Career Site
Knoxville, TN

The Hall Director oversees a residential community housing approximately 517–1,084 students and supervises a team that may include 8–22 Resident Assistants (RAs), an Assistant Hall Director (AHD), and Office Assistants. This role is responsible for staff selection, training, evaluation, and ongoing development. The Hall Director collaborates closely with facilities, housekeeping, and campus partners to ensure efficient operations and a positive residential experience.

The HD serves as a key leader in fostering a safe, inclusive, and engaging community while managing student concerns, administrative processes, and emergency response.

Staff Supervision & Development

  • Select, train, supervise, and evaluate Assistant Hall Directors, Resident Assistants, and Office Assistants 
  • Provide ongoing coaching, feedback, and professional development opportunities for staff 
  • Facilitate regular staff meetings and training sessions 
  • Instruct sessions during the Resident Assistant Symposium as part of the RA selection process 

 

Community Development & Student Engagement

  • Develop and implement a comprehensive residence life program that promotes student learning and engagement 
  • Maintain a visible and approachable presence within the residential community 
  • Foster a sense of belonging through intentional interactions and programming initiatives 
  • Support students experiencing academic, personal, or interpersonal challenges 

 

Student Conduct & Crisis Management

  • Address student behavior concerns and enforces university policies 
  • Serve in an on-call rotation to respond to student crises and emergencies 
  • Provide appropriate follow-up, documentation, and referrals related to student incidents 
  • Support students in distress and connect them with campus resources 

 

Operations & Facilities Management

  • Collaborate with facilities, maintenance, and housekeeping staff to address building needs 
  • Ensure timely resolution of resident concerns and facility issues 
  • Participate in area coverage rotations for campus-wide support 
  • Maintain communication with housing administrative and finance units
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