Assist customers by answering questions, escorting customers to products and providing product information. Stock merchandise and/or display fixtures, maintain cleanliness of the department, process sales, and recover stock. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
- Model “Customer1st” behavior; deliver and encourage other associates to deliver excellent customer service
- Answer customer questions; provide product information
- Stock/restock shelves, displays, and other merchandising areas
- Maintain stockroom standards
- Build ends/displays/signs
- Maintain compliance with ticketing standards; apply Electronic Article Surveillance (EAS) security tags to operational standards, and deactivate/remove security tags from products at point of sale
- Condition shelves/displays
- Put away returned merchandise
- Perform price checks; cashier duties
- Comply with corporate policies and all safety guidelines/standards
- Promote and follow Company initiatives
- Must be able to perform the essential functions of this position with or without reasonable accommodation
- Price Changing:
- Maintain merchandise price integrity and all signage;complete all price changes prior to store opening; process price change paperwork; research/correct audits
- Ordering:
- Order merchandise; process orders, including Computer Assisted Ordering ; Monitor overstock/understock conditions
- Freight Person in Charge (PIC):
- Supervise/train freight crew associates; verify aisles are clean and clear for store opening; maintain compliance with corporate policies/divisional standards: signing, recovery, stockroom, freight receiving/freight stocking, housekeeping standards, and all safety guidelines/standards
- Wine/Spirits Clerk (WA only):
- Stock wine/spirits; follow planograms and wine planners for display items; Manage ordering, product received, pricing issues, and overstock/out of stock items
- Host/Hostess o Serve Customers in friendly demeanor; handle and move objects such as glasses and bottles; obtain state server permit; monitor and maintain inventory of supplies; sell to Customers by influencing their preferences; maintain sanity standards in bar area
