Global MSP Program Director

About PTR Global

PTR Global is a leading provider of workforce solutions, specializing in Managed Service Provider (MSP), Recruitment Process Outsourcing (RPO), and total talent strategies for enterprise clients worldwide. We partner with organizations to design, implement, and optimize scalable workforce programs that drive efficiency, compliance, and cost savings. With deep expertise in global talent ecosystems, supplier management, and workforce analytics, PTR Global delivers innovative solutions that align with evolving business needs.

Summary

We are seeking a highly experienced Global MSP Program Director to lead and oversee a large-scale, enterprise MSP engagement across multiple regions. This role is responsible for driving global strategy, operational excellence, and continuous program optimization while managing complex stakeholder relationships. The ideal candidate brings strong leadership experience in global workforce solutions, deep operational expertise, and the ability to influence executive-level stakeholders. This position plays a critical role in ensuring program scalability, compliance, and alignment with enterprise workforce strategies.

Job Description

• Lead and own a global MSP program spanning multiple geographies, business units, and supplier networks
• Drive end-to-end program delivery, including workforce planning, supplier management, invoicing, and financial operations
• Partner with executive stakeholders across Procurement, Finance, HR, and Talent Acquisition to align program strategy with business objectives
• Establish and manage global governance frameworks, including QBRs, MBRs, and executive steering committees
• Oversee operational excellence initiatives, including process optimization, workflow approvals, and compliance management
• Leverage data analytics and market intelligence to inform strategic decisions and improve program performance
• Identify and implement cost savings and cost avoidance strategies while maintaining service quality
• Ensure adherence to SLAs, KPIs, and global compliance standards, including labor laws and co-employment regulations
• Lead transformation initiatives, including VMS optimization, technology adoption, and process standardization
• Mentor and manage cross-functional teams, fostering a high-performance and collaborative environment

Requirements

• 7–10+ years of experience in Workforce Solutions, MSP, RPO, Procurement, or Management Consulting
• Proven experience managing global, enterprise-level MSP programs across multiple regions
• Deep expertise in contingent workforce strategy, supplier ecosystems, and VMS platforms (e.g., Fieldglass, Beeline)
• Strong understanding of global labor laws, compliance, and risk mitigation strategies
• Demonstrated ability to influence and present to executive and C-level stakeholders
• Advanced analytical skills with experience translating data into actionable insights
• Strong leadership experience managing distributed, cross-functional global teams
• Bachelor’s degree required; business or related field preferred

Why Join PTR Global?

Joining PTR Global means becoming part of a dynamic organization at the forefront of workforce transformation. You will have the opportunity to lead high-impact global programs, work alongside industry experts, and shape innovative talent strategies for enterprise clients. We foster a collaborative and growth-oriented culture where leadership, innovation, and continuous improvement are highly valued. This role offers the chance to make a meaningful impact while advancing your career in a fast-paced, global environment.

Compensation and Benefits Disclosure

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

Instructions

Please answer the questions below, attach your resume and email your responses to Kathryn.Nelson@PTRGlobal.com as part of your application.

1. Do you have previous Global MSP experience? If so, please describe the scope and scale of programs you have managed.
2. How many years of experience do you have at the Director level or above?
3. What MSP technologies (e.g., Fieldglass, Beeline) and analytics tools have you used to drive program success?
4. Are you local to Philadelphia? If not, are you open to relocation and working onsite?
5. Please share anything else you would like us to know that highlights your strengths or sets you apart as a Global MSP Program Director.