General Manager

Hurts Donut Company is a unique specialty donut shop, proud to be open 25 hours a day, 8 days a week, offering an exceptional experience to satisfy your cravings any time. Known for our bold flavors and creative options, we are dedicated to bringing sweet, delicious moments to donut lovers. Our mission is to delight customers with innovative donut creations in a fun and welcoming environment. We pride ourselves on delivering high-quality products and an unforgettable customer experience.

This is a full-time, on-site role for a General Manager at our Omaha, NE location. The General Manager will oversee daily operations, including managing staff, ensuring excellent customer service, monitoring inventory, and maintaining high-quality standards. Responsibilities include hiring and training employees, handling financial tasks such as budgeting and reporting, implementing promotional strategies, and ensuring adherence to health and safety regulations. The General Manager will also work to promote a positive and engaging team environment.

• Leadership and team management skills to inspire, train, and lead staff effectively.
• Proficiency in operations management, budgeting, and inventory control.
• Strong communication and interpersonal skills for fostering team collaboration and ensuring excellent customer service.
• Problem-solving, organizational skills, and the ability to multitask effectively in a fast-paced environment.
• Previous experience in a similar role within the food and beverage or hospitality industry is highly desirable.
• Awareness of food safety and health regulations, and a commitment to maintaining strict compliance.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.