Gameday Operations Intern

This immersive work experience program offers a unique opportunity to gain hands-on experience in the heart of the sports industry: Matchday Operations. Participants will work alongside the Minneapolis City Soccer Club front office to execute professional soccer events, developing the essential skills required to manage live stadium environments, high-volume retail, and fan relations.

• Dates: May – July 2026
• Location: Augsburg University (Minneapolis, MN) and local retail/community sites.
• Time Commitment: 10–15 hours per week (Primarily weekends and select weekday evenings).
• Open To: * College students seeking degrees in Sports Management, Business, or Hospitality.
• Recent graduates looking to build a resume in professional sports.

• Responsibilities:
• Execute pre-match field preparation, including signage placement, partner activations, and equipment staging.
• Manage post-match breakdown and inventory storage to ensure the facility is returned to standard.
• Coordinate with stadium staff to ensure all operational elements meet league standards.
• Learning Objectives:
• Master the logistics of "load-in/load-out" for professional sporting events.
• Understand facility management and equipment safety protocols.

• Responsibilities:
• Manage "Front of House" operations, including ticket scanning and gate entry flow.
• Serve as a primary point of contact for fans, resolving seating issues and providing stadium information.
• Facilitate fan engagement activities and half-time promotions.
• Learning Objectives:
• Develop high-level customer service and conflict-resolution skills.
• Learn the mechanics of digital ticketing systems and crowd flow management.

• Responsibilities:
• Manage matchday merchandise pop-ups, including point-of-sale (POS) operations.
• Assist with inventory tracking, restock, and visual merchandising to drive sales.
• Engage with fans to promote club apparel and seasonal items.
• Learning Objectives:
• Understand the "Matchday Spend" and retail revenue drivers in sports.
• Gain experience in inventory management and retail hospitality.

• Passion for Sport: A strong interest in the "behind-the-scenes" work that makes matchdays possible.
• Communication: Ability to interact professionally with fans, staff, and club partners.
• Adaptability: Ability to thrive in a fast-paced, outdoor, live-event environment.
• Physical Ability: Must be able to stand for extended periods and lift/carry up to 20 pounds for setup and takedown.
• Age: 18 years of age or older as of May 1, 2026.
• Schedule: Consistent availability for home match dates is required.