Summary:
The Specialist, Funding Resolution Corporate Operations will review the pipeline of loans expected to disburse in according with the Closing Disclosure. The Specialist will ensure the title vendor has provided a “clear to fund” 24 hours prior to disbursement of funds. The Specialist possesses a comfort level with communicating electronically as well as via phone. Effectively maintains a pipeline of loans and manages the title vendor relationship from a funding perspective. The ability to multitask and attention to detail is very important in this position.
Essential Job Functions:
Ensure file and documents meet company and compliance requirements.
Ability to accurately input information into Lakewood.
Ability to multitask and remain focused and professional.
Communicating efficiently with title vendors on items required and deadlines.
Always provide excellent customer service.
Basic understanding of reviewing title work, homeowners’ insurance and flood certifications.
Consistently meets deadlines.
Assisting posting closing department with file deficiencies as needed.
Assisting the customer with post disbursement deficiencies related to the disbursement of funds and issuance of creditor checks.
Manage disbursement timeline to ensure in accordance with the Closing Disclosure and ensure that appropriate file quality and timeliness are provided to clients.
Communicate with title vendors and Operational departments on items required, deadlines and closing issues. Verify several aspects of the documentation and process including, but not limited to: property address, wire information for funding, information on the Closing Disclosure and the payoff statement.
Coordinate and communicate with title vendor and processing team for correction and completion of all required documentation for the Closing Department and ensure communication to all pertinent parties to include the end customer.
Develop in-depth knowledge of entire loan life cycle in order to fully understand implication of the work of the closing function.
Become proficient with the document management system. Accurately electronically file documents and information in the system and ensure all information is complete and accurate. Use checklists and other job aides as necessary to accurately complete all required information.
Basic understanding of all loan types – Conventional, USDA, VA, FHA.
Responsible for managing both Retail call center and wholesale loans.
Maintain regular and punctual attendance.
Other Related Duties:
Performs other related duties as assigned.
Supervisory Responsibilities:
This position is an individual contributor, with no direct reports.
Qualifications:
To perform this job successfully, an individual must be able to perform eachessential functionsatisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.
Education and/or Experience:
Requires basic job knowledge of systems and procedures obtained through prior work experience or education.
High School Diploma or GED.
Minimum two (2) years of related experience.
Certificates, Licenses, Registrations:
None required.
Work Complexity:
Problems and issues faced are generally routine, but often require interpretation of FFOC’s procedures or policies to resolve problems.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.
Equal Employment Opportunity:
Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.
Job Responsibilities:
The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.