Position Summary: The Administration Building Assistant is responsible for answering and managing the district’s primary switchboard system, for the college district, for serving as the building receptionist, for providing excellent customer services in a helpful and cheerful manner, and for providing office management and project support to the departments and staff in the building as needed.
Essential Functions: As defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.
**The stated wage is based on FY26 pay structure, which may be adjusted if changes are made to the FY27 pay structure, pending governing board approval.Marketing Statement
Cochise College serves the residents of Cochise County from two campuses and four centers throughout Southern Arizona with panoramic views of five different mountain ranges. The college has been recognized nationally for its cost, return on investment, and high success rate; providing over 90 general and technical education programs leading to a variety of workforce certificates and associate degrees. The college is accredited by the Higher Learning Commission and is a designated Hispanic-Serving Institution (HSI).
CHECK OUT COCHISE COLLEGE HERE!
2023 Fortune Ranks Sierra Vista Best Places to Live For Families
Our City: Best Place for Families to Live in U.S.
About Cochise County – Explore Cochise
Duties and Responsibilities: Within the scope of college policies and procedures, this position
Manages the district’s primary switchboard system, including answering and directing calls in a professional and courteous manner; ensures callers receive accurate information and are appropriately directed
Provides exceptional customer services to students, employees, and the public by serving as building receptionist; greets visitors and directs as required; prepares, receives and distributes letters, memoranda and other correspondence; logs, tracks and distributes documents
Provides clerical and organizational support to building staff; maintains and tracks information, performs data entry and verification, ensures data integrity, processes mail and correspondence, compiles periodic reports, performs routing, copying and filing, maintains office supplies inventory
Maintains active campus phone directories and ensures up-to-date information is posted on a monthly basis to the website; acts as building coordinator for safety drills and in the case of an emergency
Ensures building printer/copier oversight for maintenance, functionality and supply requests; ensures building-wide paper supply; submits building facility/custodial work orders; submits technology and short-notice portal announcement requests to marketing; performs confidential document shredding as needed, assists building staff with projects as needed
Performs other related duties as assigned
General Expectations: Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed. Additionally, employees must understand the comprehensive role of the community college and work harmoniously with students, faculty and staff, and the public. Employees will follow all college policies, rules, regulations and guidelines as they relate to this position. Represent Cochise College and building administration in a professional manner via appearance, communication, and duties.
Education and Experience Requirements:
Associate’s degree from an institution accredited by an institutional accrediting body of higher learning recognized by the US Department of Education
Three years’ related experience
Preference may be given to individuals who possess the ability to communicate in Spanish and English, verbally and in writing
An equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved may be considered.
Knowledge, Skills and Abilities:
Knowledge of and ability to follow college policies and procedures
Knowledge of current technologies in word processing, presentation, and spreadsheet software, specifically Google Apps platform and Microsoft Office applications
Knowledge of Google platform or ability to attain
Knowledge of the general proper operation of and the ability to use personal computers and standard office equipment
Ability to operate a multi-line phone console and manage a high call volume
Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful manner
Ability to relate to a diverse population and to maintain composure when faced with difficult situations
Ability to organize, prioritize, and follow multiple tasks through to completion with an attention to detail
Ability to work independently while contributing to team environment
Ability to analyze problems, identify solutions and take appropriate action, resolve problems using independent judgment and decision-making processes
Ability to establish and maintain effective working relationships with supervisors, other department staff, students and the public
Ability to maintain strict confidentiality
Ability to work accurately, efficiently, and effectively with all types of data
Ability to maintain accurate office procedures
Ability to work under pressure with frequent interruptions
Work Environment: Work is primarily performed under general supervision. Incumbent generally performs work in a typical office setting with appropriate climate controls.
Physical Requirements: Essential functions of this position requires lifting, manual dexterity, ability to communicate.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body; involves sitting majority of time; walking and standing are required only occasionally, and all other sedentary criteria are met
Mental Application: Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability and creative problem-solving skills are important
Reports To: Executive Assistant to the President and Governing Board