Front Office Support - Gastroenterology Practice

BASS MEDICAL GROUP
Walnut Creek, CA

Description

We are busy, patient-centered gastroenterology practice office seeking an experienced and detail-oriented Front Office Medical Assistant to join our team. The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to multitask in a fast-paced medical environment.


Responsibilities Include:

  • Scheduling patient appointments
  • Answer and return patient phone calls on a busy multi-line phone system with care and professionalism
  • Performing data entry and documentation in our Electronic Health Record (EPIC)
  • Scanning, faxing and organizing medical documents
  • Checking in patients and verifying insurance and demographics information
  • Processing patient payment and co-pays
  • Incoming and outgoing referral coordination
  • Performing related administrative duties as assigned by the manager

Qualifications:

Previous experience in a medical office setting (gastroenterology or specialty care preferred)

Knowledge of insurance verification and prior authorization processes

Proficiency in EPIC or similar EHR systems

Strong organizational and communication skills

Friendly, professional demeanor and commitment to patient service


Schedule: Full-Time, Monday-Friday


Compensation Package

At BASS Medical Group, we understand that a comprehensive, high quality, and affordable health benefits program is now more essential than ever. The overall well-being of our employees is at the forefront of our focus. With this in mind, we offer our eligible employees a generous benefits program.


Health & Welfare Benefits: Medical through Anthem Blue Cross PPO, Low-Cost Dental and Vision, Medical FSA & HSA.


Retirement Savings & Income Security: Basic Life & AD&D Insurance, Long Term Disability, 401K plan with an employer contribution, Access to Financial Advisors, Identity Theft Program.


Work/Life Balance Benefits: Paid Time Off and Company Paid holidays, Life Assistance Program, Commuter & Parking Benefits, Secure Travel Services, Healthy Rewards Program, Will Preparation Program, Additional perks to include discounts for Cellular phone and Gym memberships.


Voluntary Benefits: Optional Life & AD&D Insurance, Aflac Supplemental Insurance, Pet Insurance


Compensation will be based on experience


Pay Scale/Ranges:

$21.00-$35.50/hour (and the hourly equivalent for salaried employees).*

*Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The patey scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis.


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