Front Office Medical Assistant Floater

Front Office Medical Assistant | Apopka,FL

Job Description

The front desk team member plays a key role in ensuring a smooth and welcoming experience for patients and visitors. This position supports both administrative and clinical operations through efficient check-in and check-out procedures, accurate documentation, and proactive communication.

Responsibilities

• Greet patients and visitors in a friendly and professional manner upon arrival.
• Check in patients by updating demographics, insurance information, primary care provider (PCP), and pharmacy details.
• Organize co-pays and outstanding balances, provide consent forms for signature, and distribute appropriate health questionnaires.
• Verify insurance eligibility using Batch Eligibility or on-demand tools; contact patients regarding inactive insurance or incorrect PCP assignments.
• Check out patients by collecting additional balances, providing visit summaries, specialist referral details, patient portal access, completed forms, and scheduling follow-up appointments.
• Post patient charges and payments; complete daily charge and payment reconciliation.
• Discharge patients after appointments, ensuring they receive all necessary information and follow-up instructions.
• Scan and upload documents into the Document Management system.
• Sort and distribute incoming mail and documents delivered by courier.
• Maintain a clean and organized work area, including the patient waiting area.
• Participate in staff meetings and educational sessions to support team collaboration and continuous learning.

Essential Skills

• Proficiency in medical assisting and electronic health records (EMR).
• Strong customer service skills and medical terminology knowledge.
• Experience in patient care, health care administration, and insurance verification.
• Ability to schedule appointments and manage patient intake and education.
• Excellent data entry and administrative support skills.

Additional Skills & Qualifications

• 1+ years' experience in a medical office setting required.
• Bilingual English-Spanish REQUIRED.
• Medical assistant experience preferred.
• Experience supporting pediatric population preferred.

Work Environment

This position is 100% onsite in a pediatric clinic. The shift includes Mondays from 1pm to 7pm, Fridays from 1pm to 9pm, and Saturdays from 11:30am to 8pm.

This is a Permanent position based out of Apopka, FL.

The pay range for this position is $30000.00 - $32000.00/yr.

Employee Value PropositionWe believe our people are the heart of everything we do. We are committed to creating an environment where employees feel valued, supported, and empowered to grow—both professionally and personally.Purpose-Driven WorkEvery role contributes to meaningful outcomes. Our team members have the opportunity to make a real difference by supporting individuals, families, and communities through compassionate, high-quality care and service.Supportive & Inclusive CultureWe foster a collaborative, respectful workplace where diverse perspectives are welcomed and teamwork is encouraged. Leaders are accessible, communication is open, and employees are recognized for their contributions.Growth & DevelopmentWe invest in our people through ongoing training, mentorship, and clear career pathways. Whether you are early in your career or an experienced professional, we support continuous learning and advancement.Work-Life BalanceWe understand that balance matters. We strive to offer flexible scheduling, supportive policies, and resources that help employees manage both work and life responsibilities.Competitive Rewards & BenefitsOur employees are rewarded with competitive compensation, comprehensive benefits, and programs that support physical, emotional, and financial well-being.Stability & TrustWe are committed to transparency, ethical practices, and long-term success—providing employees with confidence in their future and pride in where they work.

This is a fully onsite position in Apopka,FL.

This position is anticipated to close on Apr 10, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.