Front Desk Lead Clerk - Full Time (Tropicana Atlantic City)

Caesars Entertainment
Atlantic City, NJ

  • Runs all front office reports
  • Assures that all special requests are handled in advance to assure positive guest relations
  • Provides Family Style Service at all times
  • May perform other duties as assigned

$18.00 Per Hour 

 

  • Answers phone at control desk and processes information from all other areas of the hotel and casino
  • Processes express check-outs and assures that guests receive copies of billing 
  • Overseas and participates in assuring that complete and accurate over/credit reports are done on a daily basis and that all discrepancies are brought to the attention of the front desk manager and thoroughly rectified before downtime
  • Assists manager in completing the housekeeping/front desk discrepancy report to ensure that all improper occupancy statues are rectified or justified and documented assures that all vacant rooms are available for resale
  • Assists the front desk management in assuring that all “walked guests” are treated in a professional manner and that all pertinent paperwork is completed regarding the same
  • Assists in the check-in and check-out of guests when necessary
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