Front Desk Attendant at Core Fitness

City of Garden City (KS)

Garden City, KS

This role is responsible for managing the front desk at Core Fitness, providing excellent customer service, maintaining a clean and safe facility, and assisting with the day-to-day oversight of gym operations. The role helps create a welcoming environment while ensuring policies, procedures, and safety standards are followed.

Note: This is a seasonal position that is not eligible for KPERS Retirement so employees in this role are unable to work more than 1,000 hours per year.

Greet members and guests in a friendly, professional manner and provide information about gym amenities, programs, and policies.
Check members in and monitor guest access in accordance with gym procedures.
Answer phones, respond to inquiries, and direct questions or concerns to appropriate staff.
Assist patrons with basic equipment use, facility orientation, and general questions.
Oversee the gym floor to ensure safe use of equipment and adherence to posted rules.
Perform regular cleaning and sanitizing of fitness equipment, locker rooms, restrooms, and common areas.
Restock supplies such as towels, cleaning materials, and hygiene products as needed.
Report maintenance issues, safety concerns, or equipment malfunctions promptly.
Enforce facility rules in a courteous and consistent manner.
Assist with opening and closing procedures, including securing the facility.
Complete basic administrative tasks such as logs, reports, or incident documentation.

Knowledge, Skills, and Abilities:

Strong customer service and communication skills.
Ability to interact positively with patrons of all ages and fitness levels.
Basic understanding of fitness equipment and gym safety practices (or willingness to learn).
Ability to follow procedures, enforce rules, and handle minor conflicts professionally.
Attention to cleanliness, safety, and detail.
Ability to work independently and as part of a team.

Qualifications:

Previous customer service experience.
Experience working in a gym, recreation center, or customer-facing environment is a plus.
Ability to follow written and verbal instructions and adhere to established policies and procedures.
Demonstrated reliability, punctuality, and strong work ethic.
Basic computer skills, including the ability to use point-of-sale systems, membership software, or scheduling tools.
Willingness to perform routine cleaning and sanitizing tasks as part of daily operations.
Ability to work independently with minimal supervision.
Strong attention to detail and commitment to safety and cleanliness.
Availability to work flexible schedules, including evenings, weekends, and holidays as required.

Physical Requirements:

Ability to stand and walk for extended periods of time.
Ability to lift, move, or carry items such as cleaning supplies or equipment (typically up to 25–50 pounds).
Ability to perform repetitive cleaning and sanitizing tasks.

Work Environment: