Freight Forwarding Coordinator, Logistics - IPS

CJ Logistics

Rancho Dominguez, CA

Position OverviewThe Logistics Coordinator - IPS is responsible for the coordinator of export shipments. As well, this role assists with document preparation, bookings, customs clearance, and managing and updating shipments.Essential Job Duties & ResponsibilitiesMonitor & Communicate

Monitor Customer Emails and call queues to ensure timely, professional, and courteous responses.
Ensure any delays or issues are accurately communicated to the customer on time.

Shipment Solutions & Execution

Create and provide solutions to Expedited Customers for International shipments via Air
Ensure solutions are delivered timely, utilizing previous experience, creativity, out-of-the-box thinking, and a passion for the customer experience.
Enter all shipments and related information into the TMS (Transportation Management System) as required on time.
Route shipments, prepare documentation, and book shipments with air and ground providers as required.
Execute problem resolution during the transit of all shipments.

Coordination & Compliance

Coordinate the pick-up and delivery of shipments with shippers, consignees, and local customers.
Coordinate with airlines, carriers, agents, and brokers to secure scheduling, rates, and service commitments.
Instruct agents & airlines to ensure all shipments are transported smoothly, and in compliance with regulations.
Ensure TSA compliance throughout the lifecycle of all shipments.
Ensure that all Standard Operating Procedures (SOP's) are followed.
Analysis & Reporting
Evaluate rates from vendors and carriers to ensure they are competitive and market-based.
Monitor/update all shipment milestones and statuses in the TMS, entering full & complete notes as required.
Enter fail types and failure event notes as necessary.
Organize and manage multiple priorities and tasks simultaneously.
Perform other related job duties as assigned or required.

Required Qualifications

High School diploma.
Ability to make quick and reasonable decisions in the best interest of the company and customer.

Physical RequirementsThis is largely a sedentary role requiring the physical ability to:

Sit for prolonged periods of time at a desk while working on a computer
Use hands and fingers to operate a keyboard, mouse, and telephone
Speak and hear clearly in person, virtually, and over the phone
Occasionally stand, walk, reach, stoop, or lift up to 10 pounds

What's In It for You:

Salary Range: Your base pay is one part of your total compensation package. We anticipate this role to pay a minimum base salary of $45,600, but actual base pay will depend on the successful candidate’s skills, qualifications, and experience
Comprehensive benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, and tuition assistance.
Paid time off to rest and recharge.
An open-door work environment that values feedback and collaboration.
Opportunities for career advancement within a growing company.

Work EnvironmentThis position operates in a hybrid environment, with responsibilities carried out in both a warehouse setting and an office environment. In the warehouse, the employee is exposed to:

Varying temperatures, including but not limited to refrigerated or non-climate controlled areas
Loud noise levels, such as machinery, forklifts, and conveyor systems
Dust, odors, and airborne particles
Concrete flooring and moving mechanical equipment
Frequent exposure to powered industrial vehicles and warehouse traffic

The employee is required to wear personal protective equipment (PPE) such as steel-toed shoes, safety glasses, and high-visibility vests.In the office environment, the employee will use standard office equipment such as computers, phones, photocopiers, filing cabinets, and printers. The noise level in the office is typically quiet to moderate, and the area is climate-controlled.Location/Remote EligibilityThis is a hybrid role based out of our Rancho Dominguez, CA office. Regular, on-site presence is required (4) days per week or as otherwise directed by the company.ScheduleWork hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs.Flexible hours may be required to support deadlines or cross-functional collaboration.CJ Logistics About Statement:CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea, and land. As a lead logistics partner (LLP), third-party logistics provider (3PL), and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service, and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the well-being of the end consumer, our customers, and our employees. CJ Logistics is responsible for the North region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based on race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.At this time, CJ Logistics Americas is unable to offer visa sponsorship or support for work authorization.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Candidates must complete an application at:https://jobs.jobvite.com/cjlogisticsamerica/jobs