Pivotal Partners is exclusively partnered with a Series A ($40M) a16z & YC–backed AI DevOps platform scaling rapidly across enterprise and high-growth tech.
With Customer Success at the core of the GTM strategy, this Post-Sales Solutions Architect role is critical to retention, expansion, and long-term customer value. You’ll work directly with C-level stakeholders to help shape one of the most forward-thinking CS and post-sales motions in modern software.
The customer base has grown to 1,400+ customers, including Vercel, HubSpot, Coinbase, Anthropic, Loveable, Perplexity, PayPal, and Cursor.
Location: San Francisco (Bay Area)
Comp: $100k–$190k base + bonus
Role: Post-Sales Solutions Architect
As a Founding Post-Sales Solutions Architect, you will own the technical success and long-term adoption of enterprise customers. This is a highly strategic, customer-facing role focused on architecture, workflows, and deep product usage rather than day-to-day support.
You’ll partner closely with Customer Success, Product, and Engineering to ensure customers are deployed correctly, realising value quickly, and scaling usage over time.
Responsibilities:
Requirements: