Food Service Worker II

TriHealth
Cincinnati, OH

***Food Service Worker II - Good Samaritan Hospital *

Make a difference every day as a Food Service Worker II at TriHealth Good Samaritan Hospital. Join a compassionate, servant led team committed to excellence in patient care service while working in a supportive, high-energy environment.

We offer career growth opportunities, a comprehensive benefits package for Part/Full-time, and competitive shift differentials as appropriate for your shift worked. Earns pay differential for evenings AND weekend (Sat/Sun) and holidays!

Apply today and grow your career with a team that truly values you.

Location: Good Samaritan Hospital, 375 Dixmyth Ave, Cincinnati, OH, 45220 https://share.google/B0EPLjKOPliZXXzPP

Work Schedule:

  • Full-Time (40 hours weekly)
  • Shift varies
  • Weekend and holiday rotation

Incentives & Benefits:

Comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits

Job Requirements:

High School Diploma or GED Degree or GED. Equivalent relevant experience or 1 year in prior TriHealth Nutrition role is acceptable in lieu of minimum education.
Some related work experience
Able to read and perform basic math calculations
Reading and writing skills

Job Overview:

This position is responsible for patient tray assembly, special requests and needs, patient food delivery, and cleaning tasks such as dishwashing, general sanitation, cleaning kitchen equipment. This position requires a skill set and amount of patient contact greater than that of a Food Service Worker I.

Job Responsibilities:

Works assigned area always keeping Service Excellence and customer service a priority.
Follows all sanitation procedures per HAACP standards
Performs all assigned tasks accurately, willingly, and on time
As assigned, build and deliver patient trays and ensure all safety processes are being adhered to when completing task

Working Conditions:

Climbing - Occasionally
Hearing: Conversation - Consistently
Hearing: Other Sounds - Consistently
Kneeling - Frequently
Lifting <10 Lbs. - Rarely
Lifting 50+ Lbs. - Consistently
Lifting <50 Lbs. - Occasionally
Pulling - Rarely
Pushing - Occasionally
Standing - Consistently
Stooping - Rarely
Talking - Consistently
Use of Hands - Frequently
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS...
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS...
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS...
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS...
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS...
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community

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