File Manager

File Manager - Houston, Texas

About Us

Join the mission to bring closure, justice, and peace to thousands of families. Our firm’s bedrock is built on our client service standards to provide assurance, compassion, and empathy throughout the client experience. Our firm is one of the fastest growing injury and wrongful death law firms in the country known for its results, client experience, structure, and high-performance culture.

Amaro Law Firm is fast paced, committed to our core values, and an ideal environment for passionate team members looking to make a difference in our community and in our clients’ lives. The right candidate will gain access to a generous compensation package tied to what he or she can achieve based on their work ethic and production.

We have 20+ years of experience in personal injury, wrongful death, insurance claims, and commercial litigation, with a renowned reputation in truck wrecks, catastrophic injury cases, and wrongful death litigation and trial work. Our firm provides comprehensive training, supports continuing legal education, and maintains a supportive culture for growth. We are looking for someone who takes ownership, is a lion for clients, and feels a calling to build a reputation and a lasting career in the industry.

Key Core Values

• Be Used and Useful to Others
• Ethos before Egos
• Excellence is Our Presence
• Control the Controllables
• Comfort in Discomfort

Our Culture

At our core, we operate with a results-driven mindset. Every role—from intake to case management to attorneys—understands how their work directly impacts case value, client experience, and firm growth. Team members are empowered to make decisions, solve problems, and continuously improve processes rather than simply move files from one stage to another. Unlike many law firms, this firm is run like a corporation with high service standards and a high-performance culture using EOS, KPIs, OKRs, SOPs, and other standard corporate strategies and tactics to maximize our efforts for our clients while maintaining organization, standards, and efficiencies.

About The Role

The File Manager maximizes the efficiency and accuracy of incoming correspondence across all dockets. This role ensures the timely processing, organization, and electronic management of legal documents while maintaining compliance with firm SOPs.

Responsibilities

• Process all faxes and emails for assigned docket (pre-litigation, litigation, fast track); serve as backup for other file managers
• Rename documents per naming conventions and forward to appropriate handling teams
• Monitor correspondence through [email protected]; maintain all electronic faxes without deletion
• Provide working copies to handling attorneys upon request
• Back up the mail distribution admin during high-volume periods
• Process file closures, drops, and referral-outs via [email protected] per supervisor’s rotation
• Create electronic copies of client files per closing SOP; prepare HIPAA-compliant USB copies when requested
• Complete weekly hard filing per department KPIs; scan and shred closed physical files
• Maintain file room organization and restock common-area supplies
• Provide backup receptionist coverage for calls and lunch/break periods
• Audit electronic files for naming convention compliance

Key Outcomes

• All mail and faxes delivered and electronically filed by end of business day
• Client files scanned and closed promptly after settlement disbursement
• File room organized with no misplaced documents

Key Characteristics

• Strong attention to detail and organizational skills
• Dependable, self-motivated, and process-oriented
• Effective communication and ability to multitask in a fast-paced environment

Qualifications

• High school diploma or equivalent
• Proficiency with document management systems and office equipment
• Ability to handle confidential information per HIPAA regulations

Preferred: Prior law firm experience; familiarity with legal filing systems or ShareFile

Schedule

Monday–Friday, 8-hour shifts

Amaro Law Firm is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

• We are not looking to receive 3rd party candidate submissions at this time. ********