Field Services Engineer (RAPT-TR)

Aroxx Systems
Fort Carson, CO

Company Description

Aroxx Systems, headquartered near Fort Gordon, GA, is a leading provider of Information Technology consulting services with a core focus on System Engineering within the DOW Information Network (DOWIN), including both Tactical and Enterprise domains. The company is composed of innovative, highly skilled, and experienced IT systems engineers. Aroxx Systems is dedicated to developing robust and secure technical frameworks that empower the warfighter by delivering resilient and scalable capabilities. With a commitment to excellence, Aroxx Systems supports mission-critical DOW operations.


Role Description

This is a full-time, on-site role for a Field Services Engineer (RAPT-TR) based in Fort Carson, CO. The Field Services Engineer will be responsible for delivering comprehensive on-site technical support and support all Unit exercises as required (CONUS and OCONUS) performing equipment troubleshooting, conducting preventive maintenance, and addressing customer service requests. Experience with the family of waveforms, including but not limited to, Single Channel Ground and Airborne Radio System (SINCGARS), Second generation Anti-jam Tactical UHF Radio for NATO (SATURN), Very High Frequency/Ultra High Frequency (VHF/UHF) Line of Sight (VULOS), Warrior Robust Enhanced Network (WREN) Narrowband (NB), Tactical Scalable Mobile Ad Hoc Network (MANET), the Tactical Scalable Mobile (TSM) and WREN-TSM, Mobile User Objective System (MUOS), and Radio Services products including the enterprise Over the Air Management (eOTAM); Software Defined Radio (SDR) the Leader Radio, Manpack, and Combat Net Radio (CNR) Tactical radios and radio requirements. Additionally, Knowledge and understanding of Communications Security (COMSEC) requirements for waveforms and SDR systems mentioned above. Experience/familiarity with the family of COMSEC devices and planner tools including but not limited to Automated Communications Engineering Software (ACES), Simple Key load (SKL), Tactical Key Loader (TKL), Next Generation Load Device-Small (NGLD-S).


Qualifications

  • Must have an Active Secret Clearance
  • Proficiency in Radio Waveforms, Software Defined radios (SDR) and COMSEC devices and planning tools
  • Strong Troubleshooting and Technical Support skills with radios to identify and address system issues effectively
  • Strong written and verbal communication skills for effective coordination and reporting
  • 50% Travel
  • Equivalent military experience in CMF 25 or MOS 18E
  • CompTIA Security+ or Network+ preferred