Field Service Technician (Full Time)
Travel-Based Role (75% Travel Required)
About the Role
We are seeking a skilled Field Service Technician to deliver exceptional after-sales support through expert electrical and mechanical service. In this role, you will work directly with customers, collaborate with our engineering and field service teams, and help ensure our equipment performs to the highest standards. This position requires strong technical ability, excellent communication skills, and a commitment to customer satisfaction.
What You’ll Do
• Install, calibrate, troubleshoot, adjust, and repair machinery at customer sites and during in‑house assembly.
• Perform diagnostic evaluations and preventative maintenance on industrial machines.
• Build and maintain strong customer relationships by identifying service needs and resolving technical issues.
• Support internal departments when not engaged in field service activities.
• Travel extensively, including local, out‑of‑state, and internationally—often with short notice.
What you Bring
• Associate degree in Electrical or Mechanical Technology required; BSEE or BSME preferred. Equivalent experience will be considered.
• Proficiency with Allen‑Bradley and/or Siemens PLC systems.
• Strong electrical, mechanical, and pneumatic troubleshooting.
• Experience with rotating and balancing equipment is a plus.
• Excellent customer service, communication, and technical problem‑solving abilities.
Education & Experience
• Associate or Bachelor’s degree in a technical discipline, or equivalent military training or industry experience.
• Previous experience as a service technician in a high‑tech manufacturing environment preferred.
• Electrician or Electrical Journeyman experience preferred.
Benefits
• 401(k) with a company match
• Health, Dental & Vision Insurance
• Health savings account (HSA – with a company contribution)
• Flexible spending account (FSA)
• Life insurance
• Paid time off
Work Location
• On the road – This role requires 75% travel.