Field Service Technician-Power Distribution/Control

Artifact Corporation
Schaumburg, IL

Field Service Representative-Electrical Distribution/Control


We are looking for a Senior Field Service Representative to support the entire power system lifecycle, from startup and commissioning to troubleshooting and emergency repairs. This is a highly stable role offering a guaranteed 40-hour work week, a company vehicle, and significant opportunities for career advancement.


What You’ll Do

Technical Support: Execute startup, commissioning, maintenance, testing, and troubleshooting of electrical distribution and control systems.

Project Leadership: Manage small projects independently and lead field teams on larger-scale assignments.

Analysis & Reporting: Generate accurate service reports on equipment performance and provide recommendations for electrical system improvements.

Mentorship: Cultivate strong relationships with customers and mentor junior technicians within the team.

Digital Integration: Utilize advanced tools including IR cameras and remote collaboration software to solve complex technical issues.


Qualifications & Skills

Basic Requirements:


Education: High School Diploma/GED with 3+ years of experience in electrical distribution/control systems OR 7+ years of experience in lieu of a diploma.

Experience: Proven background in testing, evaluating, and servicing electrical distribution equipment.

Logistics: Valid Driver’s License and ability to work in the U.S. without sponsorship. Candidates must live within 75 miles of Schaumburg, IL.

Technical Literacy: Deep understanding of 3-phase power systems and low-to-high voltage equipment.


Preferred Experience:

B.S. in Engineering or Associate degree in a technical field.

NICET/NETA certification.

Experience with power quality measurements and protective relays.



Physical Requirements & Success Criteria

Ability to work variable hours (nights/weekends) and travel within the region as required.

Physically capable of standing, climbing, and lifting up to 50 lbs.

Proficient with hand and power tools for equipment assembly.

Ability to obtain/maintain a valid TWIC card.

Strong problem-solving skills under time constraints and stressful situations.


Why Join Us?

Financial Stability: Guaranteed 40-hour base pay with eligibility for overtime and travel premiums.

Tools for Success: Company vehicle, toolkit, and mobile phone provided.

Growth Potential: Access to tuition assistance, comprehensive safety training, and a structured mentorship program.

Comprehensive Benefits: Full health and wellness package included."

// // //