Field Service Technician

Field Service Technician - Generators

Location: Charlotte NC, Applicants from surrounding areas will be considered

Salary: $35/hr-$45/hr + $5,000 signing bonus

About the Role

Crossley Scott is working on behalf of a market leading company in the South-East onsite power generation market. As a skilled troubleshooter, you will bring strong mechanical and electrical knowledge, with hands-on experience working on diesel and natural gas generator systems and their associated fuel components. You’re confident diagnosing issues quickly and restoring critical power systems to full operation.

This role goes beyond technical ability, you’ll also play a key part in building customer relationships, acting as a trusted point of contact for those who depend on reliable power solutions.

Are you an experienced technician with a passion for problem-solving? Do you thrive in fast-paced environments and take pride in keeping essential systems running? We’re looking for a dedicated Generator Field Service Technician to join a growing and supportive team.

Why Join?

Industry-Leading Training

Work in a modern training facility and gain hands-on experience across a variety of generator systems.

Professional Certifications

Opportunities to earn certifications such as OSHA10, OSHA30, and industry-recognized generator service credentials.

Career Growth

Ongoing development is a priority, with structured training plans and over 40 hours of paid training annually.

Supportive Team Environment

Join a collaborative team that values knowledge-sharing, innovation, and mutual support.

Competitive Compensation & Benefits

• $5,000 sign-on bonus
• Competitive salary with potential commission
• Medical, dental, and vision coverage
• Flexible Spending Account (FSA)
• 401(k) plan with employer match

Key Responsibilities

• Troubleshoot Automatic Transfer Switches (ATS), generator controls, and excitation systems
• Perform preventative maintenance, inspections, and minor repairs on diesel and natural gas generators
• Communicate effectively with internal teams and customers regarding service, contracts, and pricing
• Respond to customer inquiries and support contract updates
• Prepare and submit service and engineering quotes as needed
• Follow all safety procedures and company policies
• Deliver excellent customer service while fostering a positive team environment
• Report any safety or compliance concerns
• Read and interpret technical documents, schematics, and manuals

Requirements

• High school diploma or GED required
• Minimum 3 years of experience in the power generation field
• Strong communication and problem-solving skills
• Clean driving record (no felony convictions and fewer than three moving violations)
• Ability to pass a background check and drug screening

Apply or send a resume to callum.payne@crossleyscott.com