Field Patient Care Representative - 251663

Field Patient Service Technician

Based in Madison, WI with local travel required

$42,000 – $55,000 annually | Full-Time

What You’ll Do

• Deliver, set up, and retrieve medical equipment in patient homes and clinical settings
• Educate patients on proper use, safety, and care of equipment
• Respond to patient questions, including occasional after-hours support
• Complete and submit accurate documentation in a timely manner
• Coordinate schedules and travel to meet patient appointments
• Ensure compliance with healthcare regulations and company policies
• Provide excellent customer service to patients and healthcare professionals

What We’re Looking For

• 1+ year of patient care or healthcare-related experience
• Strong communication and customer service skills
• Ability to work independently and manage a flexible schedule
• Willingness to travel extensively (75%+) across assigned regions
• Ability to lift/move up to 60 lbs and perform physical tasks
• Detail-oriented with strong problem-solving abilities
• Professional, reliable, and patient-focused

Requirements

• High school diploma or GED
• Valid driver’s license and reliable transportation
• Proof of auto insurance
• Basic computer skills (Microsoft Word, Excel, Outlook, web-based tools)

Work Environment

• Combination of patient homes, clinics, and travel between locations
• Direct patient interaction in a field-based setting

Schedule & Travel

• Full-time
• Local travel within 1-2 hours of Madison

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) & Retirement Plan
• Paid Time Off
• Flexible Spending & Health Savings Accounts
• Life Insurance
• Flexible Scheduling

Equal Opportunity Employer

We are committed to creating an inclusive workplace and provide equal employment opportunities to all employees and applicants in accordance with applicable laws. Reasonable accommodations are available for qualified individuals with disabilities.