Field Medical Coordinator (O-5 Billet) Non-Supervisory (Atlanta AOR)

Immigration and Customs Enforcement

Charlotte, NC

JobSummary

This role involves coordinating medical, mental health, dental, and durable medical equipment services for detained non-citizens at non-IHSC facilities, ensuring compliance with ICE standards, conducting site visits, case monitoring, and providing medical expertise. Travel and 24/7 availability are required. This is a non-supervisory position. This position is only open to current USPHS officers. USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

LowGrade

HighGrade

PromotionPotential

None

SubAgencyName

ICE Health Service Corps (IHSC)

OrganizationCodes

HS/HSBB

Relocation

True

HiringPath

public

MCOTags

TotalOpenings

AgencyMarketingStatement

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws, safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a comprehensive workforce spanning hundreds of occupations. Make an impact; join DHS. The mission of U.S. Immigration and Customs Enforcement (ICE) is to protect America from the cross-border crime and illegal immigration that threaten national security and public safety. ICE focuses on smart immigration enforcement, preventing terrorism, and combating the illegal movement of people and goods. ICE is the principal investigative arm of DHS and the second largest investigative agency in the federal government. Created in 2003, through a merger of the investigative and interior enforcement elements of the U.S. Customs Service and the Immigration and Naturalization Service, ICE has more than 20,000 employees in more than 400 offices in the United States and around the world. ICE is a key component of the DHS layered approach to protecting our nation from a wide range of threats. For additional information about ICE and career opportunities, please visit www.ice.gov.

TravelCode

ApplyOnlineUrl

https://apply.usastaffing.gov/Application/Apply

DetailStatusUrl

https://apply.usastaffing.gov/Application/ApplicationStatus

MajorDuties

DUTIES AND RESPONSIBILITIES: Provides medical consultation services for the incumbent's assigned area of responsibility (AOR) Field Office Director (FOD) and relevant field office staff regarding the health care of incoming or detained non-citizens in the custody of ICE at non-IHSC facilities. Serves as the medical subject matter expert and medical liaison for the FOD and field office, contract facility medical staff, and IHSC headquarters. Recommends and assists with determination and coordination of alternative placement options for detained non-citizens with complex medical and mental health care needs. Conducts routine and ad hoc site visits at ICE/ERO designated facilities within the Field Office Director's AOR and formally reports site visit findings to ICE/ERO and IHSC for review and approval of medical compliance findings related to ICE National Detention Standards (NDS) and Performance-Based NDS (PBNDS) standards. Evaluates ongoing non-IHSC facility medical compliance with ICE NDS, and PBNDS through tracking and trending facility performance and internal and external site visit findings. Initiates, monitors, and evaluates success action plan (SAP) for areas of noncompliance with ICE NDS and PBNDS standards. Conducts independent medical reviews as requested by IHSC headquarters or the FOD. Investigates complaints, conducts formal medical record reviews, and devises formal response reports related to detained non-citizen health care in response to inquiries as assigned by IHSC Taskings and Program Support Unit or IHSC leadership. Provides AOR case monitoring and reporting. Ensures appropriate safe release plan for continuity of care is established prior to release or removal of ICE detained non-citizens with complex health care needs. Provides orientation and ongoing training and guidance to respective custody and medical staff in non-IHSC facilities regarding medical standards and any relevant IHSC policies, procedures, and directives. Notifies and updates IHSC and ICE/ERO via the Unified Patient Tracking System (UPTS) on reportable incidents to include emergency department referral, hospital admission/discharge, psychiatric emergency, death, pregnancy, transgender, hunger strike, suicide attempt, abuse or neglect, and sexual assault per designated process. Reviews and assists in adjudicating specialty appointment requests for outside medical, mental health, dental, and DME services. Provides guidance, recommendations, and support to ICE regarding appropriate placement of detained non-citizens with special/complex medical and mental health needs. Assists contract medical facilities with the provider recruitment approval process for detained non-citizens in the custody of ICE. Liaises with the FOD/field office, medical staff at non-IHSC staffed detention facilities and IHSC headquarters on Serious Mental Illnesses (SMI), serious mental disorders/conditions, and patients deemed incompetent per designated process. Collaborates with the Behavioral Health Unit (BHU) for notification and ongoing monitoring for suicide watches. Collaborates with the BHU to coordinate safe release planning for SMI cases. Provides AOR case monitoring and reporting on all Serious Detainee Illnesses (SDI) cases per designated process. Provides tracking notifications and updates via IHSC PHSP tracking sources on infectious disease cases. Notifies and updates IHSC and ICE on AOR reportable incidents regarding detained non-citizens via the IHSC Incident Reporting System and other designated processes. Devises and submits formal reports and responds to non-routine and informal requests from leadership/ IHSC Taskings and Program Support Unit. Accesses interpretation and/or translation services as needed to ensure optimal communication with detained non-citizens or others who are not proficient in the English language. Liaises with non-IHSC facility/IHSC and outside pharmacies to acquire medications for detained non-citizens to include travel packs, transfer medications, vaccines, and specialty medications through designated processes. Provides cross coverage and support for other AORs/Field Medical Coordinators, RFMCs, DRFMCs, and Regional Program Managers (RPM) as needed (e.g., annual leave, TDY assignments, illness). Available 24/7 to address urgent or emergent issues related to detained non-citizen health care, provide updates to the Field Office and IHSC Headquarters on non-citizens in the hospital, and respond to other significant event notifications as needed. TDY as needed to provide clinical care support at IHSC-staffed detention facilities with critical staffing needs or other designated missions. Assumes additional duties as assigned by supervisory chain of command. Travel required - approximately 25%. Follows supervisory chain of command.

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Must be an Advanced Practice Provider (Nurse Practitioner/Physician Assistant) or Registered Nurse who has worked in the clinical setting for at least 2 years. Current or obtained proficiency in ICE medical standards. Maintains current/documented professional license. Maintains current CPR/BLS certification. Performs clinical activities with the scope of clinical license in times of critical needs within the agency. Achieves and maintains certification as indicated by FMCU leadership. Plans and organizes individual workload and travel schedule utilizing IHSC travel policies. Flexibility and adaptability to sudden changes in schedules and work requirements. Excellent verbal and written communication skills. Strong organizational and time management skills. Computer literacy of MS Office applications

Requirements

Evaluations

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.

HowToApply

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below. The complete initial Application must be submitted by 11:59 PM (EST) on 09/30/2026. PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application. To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

WhatToExpectNext

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

RequiredDocuments

To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position. A complete application includes: U. S. Public Health Service Officers Cover Letter/Letter of Interest. Degrees. (Place under "Diploma/GED") Professional license. (If applicable) Additional professional certificates. (If applicable) Three professional references. (i.e., name, title and contact information) Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV") You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience. A copy of your Certificate of Investigation (located in your eOPF). *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal") For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement. Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.

Benefits

BenefitsUrl

https://www.usphs.gov/salary-and-benefits

OtherInformation

This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Healthcare Compliance Division, Field Medical Coordination Unit. The incumbent will report directly to the Deputy Regional Field Medical Coordinator (DRFMC) with the Regional Field Medical Coordinator (RFMC) as the reviewing official. As the Field Medical Coordinator for IHSC, the incumbent is responsible for coordinating medical, mental health, dental and durable medical equipment (DME) services for individuals in the custody of ICE at contract facilities that do not have direct oversight by IHSC (non-IHSC facilities); provide case coordination and monitoring of high risk and medically complex cases and inter-facility admissions to Short Stay Units pursuant to IHSC National Policies and Procedures. IHSC has a multi-sector, multidisciplinary workforce of more than 1,600 employees, including U.S. Public Health Service (USPHS) commissioned officers, federal civil servants, and contract staff. IHSC provides on-site direct patient care to ICE detained non-citizens at 18 detention facilities throughout the country and manages the provision of off-site medical care for detained non-citizens housed in approximately 128 additional non-IHSC contract facilities. The ICE detained non-citizen population is approximately 28,000 on a daily basis, with an average length of stay of approximately 30 days, and over 277,000 detained noncitizens annually. IHSC also provides medical support during ICE enforcement operations in the air, on the ground and at sea. DHS SUPERVISORY CONTROLS: DHS ICE ERO HHS SUPERVISORY CONTROLS: DHHS USPHS CC SUPERVISORY CONTROLS: The Field Medical Coordinator works under the general supervision of the Deputy Regional Field Medical Coordinator/designee within their AOR.

KeyRequirements

WithinArea

False

CommuteDistance

ServiceType

AnnouncementClosingType

AgencyContactEmail

IHSCrecruiting@ice.dhs.gov

SecurityClearance

Other

DrugTestRequired

True