Field Audit Manager-ARDE (non-permanent) (Internal Only)

This opportunity is for current permanent Department of Revenue employees only. This is a non-permanent opportunity expected to last twelve (12) months. It may be extended based on business need.

This position is based in Tumwater, and we will consider candidates in other locations within the state of Washington. The successful candidate will not be required to relocate but may be expected to travel to Tumwater periodically.

This non-permanent Field Audit Manager (Revenue Auditor Supervisor) manages and controls the Account Research & Desk Examination (ARDE) operations at Audit headquarters. This position is primarily responsible for the management of the Voluntary Disclosure Program, Account Research and Desk examinations, Tax Discovery leads and Fraud Referrals. The position may also assist with managing some temporary programs or special projects, as business need dictates.

This Field Audit Manager position manages and is the subject matter expert on tax administration, audit policies and procedures, excise tax rules and laws, taxpayer rights, and agency responsibilities within a district office or geographically defined area. The position is accountable for significant contributions (multi-millions) of revenue to the state general fund, local governments, and dedicated accounts. The position also controls spending related to travel, training, supplies, small equipment, and the most effective use of state resources.

Some additional functions of the job include:

• Plans, develops, and implements a desk examination program that identifies unregistered or non-compliant register accounts that can be more effectively and efficiently resolved through a desk examination and which do not require an on-site review of business operations and records.
• Ensures correct theory and consistent application of Revised Code of Washington, Washington Administrative Code, or other authoritative citations, Agency and Division policies.
• Supervises up to ten (10) professional staff within the ARDE program that may include excise tax examiners and revenue auditors.

A successful candidate will:

• Possess excellent communication skills and the ability to build relationships effectively with individuals at all levels in the organization.
• Have proven conflict resolution and problem-solving skills.
• Demonstrate technical aptitude in understanding and troubleshooting ATLAS adjustments.
• Model agency values and foster an environment that is inclusive and welcoming to all.

The hiring manager will begin assessing applications after seven days so it is to your advantage to apply early.

The required qualifications are key competencies that have been successfully demonstrated through experience or education. To be considered for this opportunity, you must possess the following knowledge, skills, abilities, and competencies:

Leadership & Supervision

• Direct supervision of a team that may be geographically dispersed, including hiring, training, coaching, and performance management.
• Ability to set clear expectations, monitor progress, and apply progressive discipline when necessary.
• Competency in remote supervision and virtual team management.

Strategic Planning & Program Management

• Skill in developing and adjusting audit strategies based on evolving business environments.
• Ability to allocate resources effectively and manage competing priorities.

Technical Expertise in Tax Law & Auditing

• Deep understanding of Washington tax law, audit procedures, and taxpayer rights.
• Ability to interpret and apply complex tax rules, including issues of first impression.
• Competency in evaluating audit quality and ensuring compliance with agency standards.

Analytical & Decision-Making Skills

• Independent judgment in high-stakes decisions with multi-million dollar implications.
• Ability to identify emerging tax issues and recommend policy changes.
• Skill in resolving taxpayer disputes and preparing legal responses.

Communication & Interpersonal Skills

• Strong written and verbal communication for internal coordination and external representation (e.g., Board of Tax Appeals).
• Ability to mediate between taxpayers and the department.
• Public speaking and stakeholder engagement capabilities.

Adaptability & Resilience

• Flexibility to adjust work hours and travel as needed.
• Ability to work under pressure and manage emergencies or threats in the office or field.

Ethics & Confidentiality

• Commitment to safeguarding sensitive taxpayer and agency information.
• Understanding of data-sharing agreements and legal confidentiality requirements.

Note: This position requires an understanding of current technology including computer hardware, software, and databases; advanced functions and capabilities of computing equipment and software and their applications; and electronic data processing systems.

The ability to take action to learn and grow

• This equity competency identifies people who are curious about themselves and others, who take responsibility for knowing their own strengths and weaknesses, and who use their learning to make government programs and processes more efficient and effective to serve all in Washington.

The ability to take action to meet the needs of others

• This equity competency identifies people who are flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve.

Uses an equitable & inclusive approach

• Actively seeks to understand and appreciate the diverse backgrounds, perspectives, and experiences of colleagues, customers, and communities.
• Encourages an inclusive culture where everyone feels valued and respected.
• Uses an equity lens that applies an objective perspective to daily work by considering impacts on the people we serve, particularly marginalized groups by actively identifying and removing inequitable barriers.

IMPORTANT: Throughout our selection processes, we will also be evaluating candidates for knowledge, skills, abilities, behaviors, and capacity for effective leadership that aligns with the culture of DOR.

Preferred:

Bachelor’s degree with a major in accounting or other related field which includes 24 semester or 36 quarter hours of college level accounting and three to four years of professional auditing or accounting experience. Additional experience in tax administration, tax policy, or in tax auditing may substitute year-for-year for the education.

Ability to manage and remotely direct staff; interpret and articulate excise tax rules, policies, and procedures; effectively coordinate both horizontal and vertical echelons; and analyze internal administrative and audit systems and procedures.

Knowledge of the Washington Revenue Act of 1935, as amended; rules, policies and court decisions affecting the audit program; principles and procedures of accounting and auditing.

Working knowledge and full utilization of skills in management principles, communication techniques, personnel rules and regulations, direct and remote supervision, mentoring, coaching, motivating, team building, performance assessment and OFM travel regulations.

The following are desirable: Certified Public Accountant, Certified Management Accountant, Certified Internal Auditor, or Certified Fraud Examiner.

To be considered:

Complete the online application in detail and attach the following:

A written document (no more than 2 pages) describing your leadership philosophy.

A resume, highlighting your work experience and education.

Three professionalreferences.

* Note - Incomplete applications or applications received without these materials may be disqualified.

Questions

My name is Chuck, and I am here to assist you with this amazing opportunity. Please feel free to reach out to me with any questions that you may have or with any help you may need. My email ischuckj@dor.wa.gov, or if you prefer, you may contact me by phone at(360) 704-5737.

The Human Resource Division may use referrals from this recruitment to help fill future similar vacancies for up to six months.

The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.

If you need help during the application process, please call the Human Resources Office at 360-704-5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

To take advantage of Veteran's preferenceplease attach your DD-214, member 4 long form, or your NGB-22. Please black out your social security number and date of birth prior to attaching.