Fee Station Attendant

Fee Station Attendant
(Extra Help)

This recruitment is being held to establish an open eligible list to fill current and future Extra Help Fee Station Attendant positions within the Waste & Recycling Agency. The eligible list established may be used to fill positions in similar and/or lower classifications within the County of Orange.

This recruitment is open for a minimum of five (5) business days and will close on Tuesday, May 5, 2026, at 11:59 P.M. (PST).
Qualified applicants are encouraged to apply online immediately.

OC WASTE & RECYCLING
OC Waste & Recycling (OCWR) is an organization dedicated to providing waste management services, protecting the environment, and promoting recycling in order to ensure a safe and healthy community for current and future generations. OCWR operates three active regional landfills, four household hazardous waste collection centers, monitors 20 closed landfills, and administers municipal solid waste collection, recycling and planning for County unincorporated areas. OCWR is a nationally renowned waste management department responsible for a network of sanitary landfills. The Department is committed to its exceptional record of regulatory compliance and excellence.

Clickhere to learn more about the County of Orange.

THE OPPORTUNITY
OCWR is seeking a Fee Station Attendant to provide outstanding customer service, including communicating information on County of Orange policies and government regulations on refuse disposal, while performing cash handling duties at the active landfills. Fee Station Attendant duties include, but are not limited to:

• Collecting disposal fees through credit card, cash, check, or deferred payment transactions; issuing receipts; providing correct change; maintaining records of revenue; and preparing daily deposits

• Utilize electronic PoS (point-of-sale) systems

• Determining disposal fees based on weight, load category, and fee schedule
• Effectively track and categorize outbound organics materials
• Visually inspect refuse received and notify appropriate personnel of unacceptable materials
• Preparing received funds for deposit
• Direct traffic as needed

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
The ideal candidate will have two (2) years of cash handling and customer service experience. Additionally, the ideal candidate will possess professional work experience and/or knowledge in the following core competencies:

Professional & Technical Expertise

• Making accurate arithmetical calculations rapidly
• Ability to receive and disburse large amounts of cash with accuracy; accurately determine and issue correct change
• Completing work accurately, thoroughly, and neatly
• Understanding and following written and oral instructions
• Ability to understand and maintain files and other record systems
• Ability to learn and use common cashier and money counting software and devices
• Ability to maintain established department standards promptly by completing a volume of work.

Interpersonal Skills l Verbal Communication

• Reading, interpreting, and explaining regulations and policies to the public in person and over the phone.
• Fostering and maintaining positive and professional working relationships

Customer Focus l Conflict Resolution

• Ability to represent the department with customer service-oriented philosophy and in a courteous, diplomatic, and professional manner
• Ability to thoroughly and promptly respond to customer inquiries, evaluate and identify the best solution from several options, then follow through with appropriate actions and within the framework of established guidelines and procedures

MINIMUM QUALIFICATIONS
Click here for more information on minimum qualifications, physical and mental requirements, and environmental and working conditions for this classification.

RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition.

Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step.

Online Examination | Multiple Choice Test (Weighted 100%): A skills assessment will be conducted to evaluate the applicant's knowledge and experience as it relates to the job, as well as their interpersonal skills including their ability to follow written instructions, customer service, and ability to build and maintain effective working relationships. Only the most successful candidates will be placed on the eligible list.

Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.

Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy.

Email Notification
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE:User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com," "ocgov.com" and "ocwr.ocgov.com." If your email address should change, please update your profile atwww.governmentjobs.com.

Frequently Asked Questions
Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, please contact Cindy Silva at (714) 834-2270 or cynthia.silva@ocwr.ocgov.com.

Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.