Description
Audi Specialist | Advanced Diagnostics & Heavy Repairs
Founded in 2014, Swickard Auto Group has grown to 50+ dealerships across five states — consistently ranked by Automotive News as one of the fastest-growing dealer groups in the country and ranked top 5 in North America by Reputation.com.
We’re a hospitality company that happens to sell cars. Our standard is the Ritz-Carlton applied to every service bay — and at Audi of Palo Alto, that standard is non-negotiable. Audi guests in Silicon Valley expect precision, transparency, and a service experience that matches the vehicle they drive. Our technicians make that possible.
THE ROLE
We’re looking for an experienced Audi Technician who brings deep VAG knowledge and the diagnostic ability to handle the full range of Audi complexity — from advanced driver assistance systems to performance engine work. Audi of Palo Alto serves one of the most technically sophisticated guest bases in the country. We need a technician who can meet that bar and raise it.
WHAT YOU’LL DO
• Diagnose and repair complex mechanical, electrical, and software issues on Audi vehicles using VAG diagnostic tools (ODIS, VAS)
• Execute heavy-duty repairs including engine, transmission, suspension, drivetrain, and ADAS work to Audi factory standards
• Perform thorough multi-point inspections and document findings clearly for service advisors and guests
• Identify and communicate additional repair needs accurately and transparently
• Stay current on Audi technical service bulletins, software updates, and manufacturer repair procedures
• Maintain a clean, organized, and safe workspace in accordance with dealership and Audi standards
• Collaborate with service advisors and the shop team to deliver quality repairs on time
WHAT YOU BRING
Required
• 2+ years of Audi technician experience
• Ability to diagnose and perform heavy-duty repairs independently
• Proficiency with VAG diagnostic tools including ODIS and VAS
• Strong understanding of Audi mechanical, electrical, and software systems
• Valid driver’s license with a clean driving record
Preferred
• Dealership experience in a franchised Audi or VAG group environment
• Audi or VW manufacturer certification
• EV certification or hands-on experience with Audi electric vehicles (e-tron, Q8 e-tron, A6 e-tron)
BENEFITS & PERKS
• Sponsored manufacturer certification — we invest in your credentials
• Medical, dental, and vision insurance
• 401(k)
• Paid time off and holidays
• Employee vehicle purchase and service discounts
• Pet insurance
• Mental health program and benefits
• Career growth within one of the fastest-growing dealer groups in the country
Audi guests expect the best. So do we — and we’ll back you up with the tools, training, and team to deliver it.
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