Experience Researcher (Producer Focus)

Strategic Staffing Solutions
Plano, TX

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!

This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.

“Beware of scams. S3 never asks for money during its onboarding process.”


Job Title: Experience Researcher (Producer Focus)

Contract Length: 12+ Month contract

On Site Work

Location: Plano, TX 75024


Seeking a highly experienced Experience Researcher with a strong focus on qualitative research and operational execution. This role functions as a Producer, responsible for driving research initiatives, managing workflows, and ensuring high-quality delivery across multiple projects. The position emphasizes research strategy, stakeholder alignment, and operational excellence rather than design execution.

Key Responsibilities

  • Lead end-to-end experience research, including planning, moderating, and analyzing qualitative data
  • Translate complex research findings into structured insights and actionable outcomes
  • Manage intake and scope for complex research and strategy projects
  • Develop project plans, timelines, and deliverables aligned to business objectives
  • Drive capacity planning and resource allocation across multiple initiatives
  • Maintain visibility into project goals, progress, and execution phases
  • Contribute to research and strategy work during key project stages
  • Provide mentorship and coaching in research methods, facilitation, and strategy
  • Offer oversight and guidance on research methodology, analysis, and synthesis
  • Facilitate workshops, alignment sessions, and stakeholder discussions
  • Drive continuous improvement of internal processes and operational workflows
  • Own team metrics, reporting, and performance tracking across projects
  • Communicate outcomes and impact to stakeholders and leadership
  • Manage team documentation, assets, and organizational tools
  • Support day-to-day operations and administrative functions to maintain delivery velocity

Required Skills & Experience

  • 8+ years of experience conducting end-to-end qualitative experience research, including analysis and pattern identification
  • 6+ years of experience with quantitative measurement, metrics development, and reporting
  • 6+ years of experience with organizational and project management methods
  • Strong ability to analyze complex data and identify relationships across datasets
  • Advanced facilitation, communication, and stakeholder management skills
  • Experience presenting to senior and executive leadership
  • Strong background in human-centered research methods and strategy
  • Demonstrated experience in program and/or project management

Required Tools & Technologies

  • Microsoft Office (Excel, PowerPoint)
  • SharePoint
  • FigJam / digital whiteboarding tools
  • Maze (basic understanding)

Additional Notes

  • This role is research-focused; design experience is not required
  • Emphasis on moderated, strategic qualitative research beyond digital-only environments
  • Requires strong facilitation, negotiation, and consensus-building capabilities
  • Candidates must be comfortable operating in ambiguous environments and structuring complex initiatives

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