Executive Assistant, SNF Operations Support

Location: Garden Springs Corporate Office

Reports To: Corporate Leadership Team

The Executive Assistant serves as a high-impact support partner to the Garden Springs executive team, assisting across a wide range of operational, administrative, and strategic initiatives.

This role goes beyond traditional executive support. The ideal candidate brings prior experience within a skilled nursing facility (SNF) environment and can confidently support initiatives spanning HR, business office operations, vendor coordination, and corporate communications. This individual acts as a connector across departments and helps ensure follow-through on key priorities.

• Provide day-to-day support to executive leadership, including calendar management, coordination, and follow-through on key initiatives
• Draft and manage correspondence including offer letters, internal communications, and external messaging
• Assist with social media coordination and content posting aligned with company initiatives
• Coordinate with vendors and consultants, including contract follow-up and communication
• Support HR-related processes including recruiting coordination, onboarding, and offer letter preparation
• Assist with billing and revenue cycle follow-up, including coordination with facility business office teams
• Track and follow up on key deliverables across departments to ensure accountability and completion
• Support special projects including acquisitions, new facility onboarding, and operational initiatives
• Organize and maintain documentation related to compliance, contracts, and corporate records
• Serve as a liaison between executives and facility-level staff

• Minimum 2–3 years of experience in a skilled nursing facility (SNF) or long-term care setting (HR, Business Office, Social Services, or Operations)
• Strong understanding of SNF operations, including basic familiarity with billing, staffing, and regulatory environment
• Highly organized with the ability to manage multiple priorities and follow through independently
• Strong written communication skills, including drafting professional correspondence
• Proficiency in Microsoft Office (especially Outlook and Excel)
• Ability to handle sensitive and confidential information with discretion

• Experience supporting corporate or regional leadership in a multi-site SNF organization
• Familiarity with PointClickCare or similar systems
• Experience with social media management in a professional setting

• Ability to shift between administrative, operational, and project-based work quickly
• Comfort working in a fast-paced, high-accountability environment
• Strong judgment in prioritizing executive needs and organizational demands

• This role requires prior experience in a skilled nursing or long-term care setting. Candidates without direct SNF experience will not be considered.