About the Role
Delphi Healthcare is seeking a highly organized and proactive Executive Assistant / Scheduler to support our Chief Executive Officer and operational teams. This role is ideal for someone who thrives in a fast-paced healthcare environment, enjoys multitasking, and takes pride in maintaining structure, communication, and efficiency across multiple priorities.
Key Responsibilities
Executive & Administrative Support
- Manage and coordinate executive calendars, meetings, and logistics
- Prepare presentations, reports, and meeting materials
- Serve as a primary point of contact while handling confidential information with discretion
- Screen and route incoming communications to appropriate stakeholders
Provider Scheduling & Coordination
- Coordinate schedules for Emergency Department and Hospitalist physicians and APPs across multiple sites
- Balance provider availability, time-off requests, and operational needs
- Ensure proper shift coverage and alignment with organizational goals
- Maintain fair and structured scheduling practices
- Build strong relationships with providers to support effective communication
Patient Satisfaction & Follow-Up
- Conduct patient satisfaction calls using structured questionnaires
- Accurately document feedback and escalate concerns or trends
- Provide a professional and empathetic patient experience
- Assist with reporting for monthly and quarterly reviews
Chart Completion Management
- Monitor and track open charts to ensure timely provider completion
- Follow up with physicians and APPs via phone, email, and text
- Maintain accurate tracking systems and documentation
Travel & Logistics
- Coordinate travel arrangements for providers
- Manage changes and ensure alignment with schedules
Events & Project Coordination
- Support hospital events, donor relations, and external engagements
- Track project timelines, action items, and deadlines
- Communicate updates with internal teams and partners
Qualifications
- Bachelor’s degree preferred (new graduates encouraged to apply)
- 1–2 years of administrative or scheduling experience preferred
- Healthcare scheduling experience is a plus
- Strong organizational, communication, and time-management skills
- Ability to multitask and thrive in a fast-paced environment
- High attention to detail and problem-solving ability
- Proficiency in Microsoft Office (Excel and PowerPoint preferred)
What We Offer
- Competitive hourly pay ($22–$25/hour)
- Full benefits package including:
- Health, dental, and vision insurance
- 401(k)
- Paid time off
Equal Opportunity Employer
Delphi Healthcare is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on any legally protected status. Reasonable accommodations will be provided for qualified individuals with disabilities.
