Assist in establishing and maintaining standards of procedure to ensure the quality of cleanliness in the public areas.
Assist in the supervision and control of the public area housekeeping operation
Train all public area personnel in the operation of all equipment and the proper use of all chemicals
Coordinate entire operation with public area housekeeping manager
Issue keys, beepers, and radios to porters at beginning of shift, collect same at end of end of shift
Inspect each piece of equipment to ensure it is functioning properly and stored in the appropriate areas. If any discrepancies are found, issue work order and deliver to repair shop.
Ensure supply closets are properly maintained
Make hourly inspections throughout the public areas to ensure employees are performing to the best of their ability and make necessary adjustments if needed
Periodically report to the public area manager on the quality of performance of each employee supervised
Evaluate and appraise employee performance. Administer praise and discipline in accordance with company policy
Maintain daily incident and progress reports and ensure copies are given to public area housekeeping manager
Inspect sign-in sheets for accuracy
Ensure proper dress code is enforced
Maintain regular, predictable attendance in accordance with department policies
Perform related duties as assigned by public area housekeeping manager and or director of hotel operations
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Perform other job-related duties as assigned