Events and Execution Assistant

Description

Job Summary:

Job Title: Events and Execution Assistant
Location: Alabama Adventure and Splash Adventure Admin Office
Department: Group Sales
Reports To: Group Sales Manager

Position Summary:
The Events and Execution Assistant plays a key role in bringing group events and park experiences to life. This position supports the planning, coordination, and execution of group sales events from initial booking through day-of delivery, ensuring every guest interaction reflects the energy, professionalism, and fun that defines Alabama Adventure.

Working closely with the Group Sales Manager, this role serves as a bridge between guests, internal teams, and event logistics to ensure seamless, memorable experiences for every group that enters the park.

If you thrive in a fast-paced environment, enjoy working with people, and want to be part of turning moments into adventure, this is the role for you.

Key Responsibilities:

Event Coordination and Execution

• Assist in planning and executing group events including corporate outings, school groups, youth programs, and celebrations
• Lead or support day-of event execution, ensuring all elements are delivered accurately and on time
• Serve as the primary on-site contact for group leaders during events when needed
• Coordinate event spaces, catering, and group logistics to ensure a smooth guest experience
• Support sponsorship or promotional activations within the park as assigned

Guest Experience and Group Support

• Greet and welcome group guests upon arrival, creating a positive first impression
• Direct groups to designated locations such as admissions, pavilions, or event spaces
• Provide clear communication and assistance to group leaders throughout their visit
• Respond to group inquiries via phone, email, or in person in a timely and professional manner

Administrative and Sales Support

• Assist with preparing group orders, contracts, and event documentation
• Process invoices and payments accurately and efficiently
• Maintain organized and up-to-date records of all group bookings and communications
• Support data entry and reporting related to group sales and event tracking

Team Collaboration and Communication

• Act as a communication hub between Group Sales, Operations, Admissions, Food and Beverage, and other departments
• Collaborate with internal teams to ensure all event needs are met and executed to standard
• Support general office and administrative functions as needed
• Assist with cross-department coordination to enhance overall park operations during events

On-Site Operations Support

• Provide hands-on assistance during events across the park as needed
• Help manage event flow, troubleshoot issues, and ensure guest satisfaction
• Maintain awareness of park operations to support seamless integration of events into daily operations

Policies and Standards

• Follow all policies and procedures outlined in the Team Member Handbook
• Maintain a professional appearance and positive attitude at all times
• Uphold Alabama Adventure’s commitment to safety, service, and guest experience

Qualifications:
Must be at least 16 years of age
Strong communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Comfortable working both independently and as part of a team
Strong attention to detail and problem-solving skills
Availability to work weekends, holidays, and peak operating days

Position Details:

· Part-time (flexible hours, including some weekdays and weekends as needed)

· Office space located within the Group Sales Department

· Training provided for invoicing and payment systems

What We’re Looking For:

· Strong communication and customer service skills

· Excellent organizational skills with attention to detail

· Ability to handle multiple tasks in a fast-paced environment

· Comfortable with basic computer programs, printing, and filing

· Positive attitude and a team player mindset

Why Join Our Team?
This is a great opportunity to be part of a fun and dynamic environment while gaining valuable experience in sales support, event coordination, and guest services. You’ll play an important role in making sure our group guests have a seamless and memorable visit to the park.

Requirements

In order to be employed at Alabama Adventure & Splash Adventure:

• you must be at least 16 years old
• able to work legally in the United States of America
• adhere to uniform and grooming standards
• have reliable transportation to and from the park

Most jobs are outdoors and require standing or walking for the entire shift. All jobs require keeping the park and workplace clean.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Alabama Adventure & Splash Adventure is an Equal Opportunity Employer in a Drug Free and Union Free Workplace.