Event Manager – Travel Incentives & Meetings

Event Connections Group (ECG) is a high-end boutique events agency located in the Baltimore-Washington metropolitan area, which specializes in aligning their clients to the most appropriate resources for high-touch, results-focused events.  ECG specializes in travel incentive programs, customer events, sales and business meetings and high profile donor events. 

We are currently seeking an experienced Event Manager with a strong background in planning and executing incentive travel programs and corporate meetings. The ideal candidate will bring a track record of success in delivering exceptional event experiences and managing complex logistics. A Certified Meeting Professional (CMP)designation is preferred.

At ECG, our culture thrives on collaboration, creativity, and service excellence. We’re a team of detail-oriented self-starters who approach each project with enthusiasm and professionalism. We believe in solving problems with a positive attitude, supporting one another, and delivering standout results for our clients.

What You’ll Do:

• Design, plan, and execute incentive travel and meeting programs from inception to completion
• Collaborate with internal teams and external vendors to ensure seamless logistics
• Manage budgets, timelines, and client expectations with precision
• Innovate and troubleshoot to deliver customized, memorable experiences

What We’re Looking For:

• Proven experience managing high-level corporate incentive travel programs
• CMP certification (preferred)
• Exceptional organizational and communication skills
• Ability to thrive in a fast-paced, collaborative environment

If you’re passionate about events and love turning ideas into unforgettable experiences, we’d love to hear from you.

Project Management

Lead multiple client programs managing all event logistics (25-700 attendees) including:

•       Budget 

•       Timeline 

•       Vendors

•    Hotel: rooming lists, room blocks, banquet event orders, audio visual requirements, room deliveries, arrival and departure procedures, registration/hospitality setup, onsite activities, pre-con meeting

•      DMC: ground transportation, offsite activities, décor and entertainment, local staff 

•      Air Travel: liaise with agency to secure flight manifests booked by agency

•      Printing and Creative: design, signage, and collateral production

•      Gifting: room gift/giveaway orders and international shipping

•      Client-facing video meetings

•      Develop agenda and meeting recap 

•      Create concept proposals/outlines 

•      Draft event specifications document for onsite event management

•      Post-program: reconcile all vendor bills, and finalize event budget and actual expenditure

•      Event debrief and analysis

Attendee Registration

Collaborate with Registration Manager on the following program related deliverables/services:

•       Development, deployment and management of event website and registration platform 

•       Registration and data management to include:

-       Hotel room block management & hotel room list management

-       Creating emails and communications 

-       Oversee management of attendee inquiries & track changes

-       Management of attendee extension requests with client, hotel and air partner

-       Air block management and air reservation support in liaison with air partner

-       Generating Arrival & Departure Manifests 

-       Activity registration management: capacities, minimums and maximums

-       Provision of list and reports (registration, air, hotel, vendors, etc.)

•       Onsite registration preparations including print materials, welcome packets, giveaways, seating charts, staff binders and name badges.

•       Post-Program: Provision all final attendee registration reports, final air manifest, final activity manifests and reconcile associated vendor bills

Qualifications (computer & communication skills): 

• Strong proficiency with Google Suite and Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint. 
• Experience with Event Management Software. 
• Experience with Mobile Event App creation and promotion. 

Education and/or Experience:

·    College degree is required.

• Minimum 3-5 years’ experience in incentive/meeting industry.
• CMP designation preferred.
• Agency/Incentive travel program experience required.

Location:

·      In office work at our Severna Park, MD location is preferred however possible for hybrid/remote. 

Travel Required:

• Ability and willingness to travel up to 15% of time.
• International Travel required
• During the onsite execution of meetings, early morning and evening hours as well as weekends may be required. During high volume planning periods, longer hours may be required.

Applicant Notes:

·     Along with your complete resume, please send your salary requirements to [email protected].