Event Concierge

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Event Concierge is the liaison between the Event Sales and/or Event Planning Manager and the on-site meeting contact. This position is highly visible and the central point for handling and addressing special needs or requests. It requires detailed knowledge of the hotel meeting facilities, group dynamics, and event details.

Why Hyatt Regency St. Louis?

Benefits and perks include but are not limited to:

• Discounted & Complimentary hotel room nights
• Earned Wage Access and Daily Pay available!
• Floating Holiday available upon hire
• Enjoy complimentary meals in our colleague Cafe for every shift worked
• Medical, Dental, Vision Insurance – Full-Time colleagues can enroll after just 30 days!
• 401K retirement savings plan and company match
• Up to $1,000 in educational assistance per year
• Opportunities to work and visit Hyatt Hotels and Resorts around the world

Job Description: Includes, but not limited to…

• Represents the Hyatt brand and makes a connection with the meeting planner to ensure that the hotel has a positive image.
• Stays in close contact with all hotel departments to ensure that all planner and hotel requests are met.
• The eyes and ears for all meetings and special events, communicating specifically with the Events Department to ensure the managers feel the operations is running smoothly.
• Checking all event space and comparing to event orders prior to planner arrival to make sure everything is ready exactly as desired
• Communicating and addressing concerns and opportunities with planners and helping quickly find creative solutions.

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Qualifications:

• A true desire to satisfy the needs of others in a fast-paced environment.

• Refined verbal and written communication skills.

• Present a professional appearance and confidence.

• Ability to walk and stand for long periods of time and lift a moderate amount of weight as needed.

• Extremely detailed orientated and organized.

• Strong time-management and multi-tasking skills with the ability to work well under pressure.

• Demonstrate positive leadership characteristics.

• Ability to work a flexible schedule including mornings, evenings, weekends, and holidays.