Environmental Services Support Manager (LTC)

Employment Type:

Shift:

The Environmental Services Support Manager oversees the maintenance and operation of our long-term facility in South Bend, IN. This key leadership role will be responsible for the development, implementation, and management of all building maintenance activities, ensuring the facility is maintained at the highest standards of safety, functionality, and efficiency. The Environmental Services Support Manager will work closely with the Director of Environmental Services and the executive leadership team, department heads, and staff to create a proactive maintenance strategy and provide a safe, well-maintained environment for residents, staff, and visitors.

Key Responsibilities:

• Lead, manage, and mentor the building maintenance team, including staff selection, training, and performance management.
• Oversee the day-to-day maintenance operations of the facility, including HVAC, plumbing, electrical systems, fire safety systems, and general repairs.
• Manage/supervise daily maintenance and housekeeping activities, ensuring all areas meet cleanliness and safety standards.
• Train, schedule, and manage maintenance techs and housekeeping staff to ensure efficiency and quality performance.
• Develop and implement a comprehensive preventive maintenance program to extend the life of building systems and equipment, reduce downtime, and minimize repair costs.
• Ensure the facility complies with all federal, state, and local regulations, codes, and safety standards, including those specific to healthcare and senior living environments.
• Coordinate with external vendors, contractors, and service providers for specialized maintenance and repairs as needed.
• Develop and manage the building maintenance budget, ensuring cost-effective allocation of resources and adherence to financial goals.
• Establish and maintain a system for tracking work orders, maintenance requests, and project progress.
• Respond to urgent repair requests in a timely and efficient manner, ensuring minimal disruption to daily operations.
• Conduct regular facility inspections to identify potential maintenance issues and ensure compliance with safety standards.
• Collaborate with facility leadership to plan and execute capital improvement projects and renovations.
• Ensure proper inventory control and procurement of maintenance supplies and equipment.
• Lead efforts to continuously improve facility operations and maintenance processes, fostering a culture of excellence and sustainability.
• Maintain inventory of cleaning supplies and equipment, ordering as needed to prevent shortages.
• Ensure compliance with health, safety, and infection control policies, as well as state and federal regulations.
• Address resident and staff concerns regarding housekeeping services promptly and professionally.
• Assist in developing and implementing housekeeping procedures to improve efficiency and effectiveness.
• Collaborate with other departments to maintain a comfortable and safe living environment for residents.
• Handle employee performance reviews, coaching, and disciplinary actions as needed.

Qualifications:

• High school diploma or its equivalent. Applicable trade school education or associates degree preferred.
• Must have a minimum four years demonstrated experience as a healthcare mechanic and successful completion of a MECH Senior Certified Mechanic Test.
• Must be knowledgeable of boilers, compressors, generators, etc., as well as various mechanical, electrical and plumbing systems.
• Must have the ability to read and interpret blueprints. Must be knowledgeable in building codes and safety regulations. Must be trained in the operation of laundry equipment, practices, and procedures.
• Must be licensed in accordance with current applicable standards, codes, labor laws, etc.
• Must possess the ability to plan and carry out programs in repair, new construction, and equipment installation.
• Previous experience working in long-term care or with the geriatric population preferred
• Experience managing budgets and financial oversight for building maintenance operations.
• Proven track record of leading teams and managing maintenance projects in a large facility, ideally in healthcare, senior living, or long-term care settings.
• Excellent problem-solving, organizational, and time-management skills.
• Strong communication skills, both verbal and written, with the ability to interact effectively with staff, vendors, and stakeholders.
• Knowledge of local, state, and federal building codes and safety regulations.
• Ability to respond to emergency situations and provide on-call support as needed.
• Certification in facilities management (e.g., IFMA, BOMA) is a plus.

Physical Requirements:

• Ability to lift up to 50 pounds and perform physically demanding tasks.
• Ability to work in various environmental conditions, including potentially loud, dirty, or confined spaces.
• Must be available for on-call responsibilities as needed.

What Perks and Benefits Can You Look Forward to?

• Paid holidays and generous Paid Time Off (PTO)
• Up to $4,000 in tuition reimbursement annually!
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
• Day 1 Benefits - Low cost medical, dental and vision insurance plans. Enjoy lower cost medical services when you visit facilities within the Trinity Health network.
• Daily-pay options
• Fast response interview times and job offers!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.