Job Title: Endpoint Systems Engineer
Schedule: 8-5 est, mostly onsite ( 4 days Monday - Thursday Onsite, Fridays as needed)
MUST HAVES:
Expert designing, implementing and supporting Windows 10 & 11 Desktop Images
• Expert providing Level 3 support for POS Software and its underlying components
• Experience with PCI Compliance or working knowledge of PCI DSS requirements
• Expert with Point of Sale Device configurations and troubleshooting
• Experience with LAN and WAN concepts in a Cisco/Meraki and/or SonicWall environment
• Experience with various networking protocols including: TCP, UDP, IP
• Working knowledge of scripting languages (PowerShell, VBScript, Python, Proxmax)
• Working knowledge of Microsoft Deployment Toolkit (MDT), Windows Server Updater Service
(WSUS), and Windows Deployment Services (WDS)
• Strong knowledge of Ivanti Neurons and Ivanti Endpoint Manager (LANDesk suite)
• Expert with Windows Operating Systems
• Working knowledge of Agile Fundamentals
• Working knowledge of ITIL Foundations
• Working knowledge of generative AI and AI fundamentals; with a specific emphasis on automation
• Working knowledge of OPOS
• Experience working in a compliance network environment (PCI, HIPAA, SOX)
• Working knowledge of Group Policy
• Working knowledge with O365, and Active Directory
• Experience supporting a large-scale retail or restaurant enterprises
• Experience with Windows 10 Security Fundamentals
• Verifiable experience with project management skills
• Expert technical documentation skills
• Highly preferred to have working knowledge: MCSA: Windows 10, Microsoft 365 Fundamentals
EDUCATION QUALIFICATIONS
Minimum (2) or similar 4 Year / Bachelors Degree Required Minimum: Bachelor's degree in Computer Science, Information Systems, or related field Certifications: Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-100, MD-101), ITILv4, Azure Fundamentals Agile Certification Microsoft MCSA / MCP or equivalent
Required: 5+ years working in Windows 10 Engineering, POS Systems Administration, or Desktop Administration role within the IT industry. Senior Windows technical experience or a minimum of 7+ years of Senior Windows technical experience Required: 3+ years project management: small to medium time sensitive projects Required: 7+ years Desktop engineer experience (POS platforms are a plus) Preferred: 8-10 years verifiable, hands-on experience supporting organizations with multiple (100+) remote sites