Pay Range: $100-110/hr
Support Specialist with experience in ENABLON L2 L3 incidents support The ideal candidate will handle user incident management| manage access requests| monitor error messages| and ensure periodic validation of active clients. Additionally| responsibilities include conducting weekly| monthly meetings| ensuring deployment stability| and creating monthly KPIs on data completeness. Qualifications Essentials Minimum 2-year experience in supporting implementing Enablon software solution and 5-year experience in EHS domain Certified in Enablon builder| shared function| IMS Audit modules Strong functional knowledge of EHS modules Risk Management| Metrics| Health and SafetyIncident Management Systems| Audit and Shared Functions. Strong understanding of subject matter concepts related to environmental| health| safety| occupational health| and sustainability Good analytical and problem-solving skills. Good interpersonal| communication| and collaboration skills to work. Preferred Experience with implementing or supporting other Environment| Health Safety (EHS) software products. Experience with EHSQ concepts and standards as it relates to the capital projects industry Serve as the techno-functional operational support lead for Enablon implementations. Interpret customer business needs and translate them into business functional requirements and technical specifications. Configure| modify| and customize Enablon implementations. Implement application and operational requirements| using your deep knowledge of Enablon functionality. Maintain and support Enablon modules Risk Management| Metrics| Health and SafetyIncident Management| Audit and Shared Functions. Provide L1 L2 and L3 operational support for Enablon support. Administer| monitor| and troubleshoot operational issues with the Enablon solution. Serve as the EHSQ subject-matter-expert and the primary point of contact for technical questions and issues resolution. Prepare technical documents on processes and client communication| including support instructions for addressing frequently occurring issues. Timely and Quality delivery of project deliverables in accordance with the project.