Employee Relations Business Partner Banner Medical Group

Primary City/State:

Mesa, Arizona

Department Name:

Admin-Clinic

Work Shift:

Day

Job Category:

Human Resources

Great careers are built at Banner Health. We're looking for the best and brightest to join our team that earned Great Place To Work® Certification™.� Apply today to build your career.

Join our Employee Relations team and make a meaningful impact at Banner Medical Group. This is a unique opportunity to partner with leaders and employees across a wide range of service lines while helping foster a positive workplace culture. You'll be part of a diverse, collaborative team that meets regularly to share insights, best practices, and innovative approaches to employee relations where your voice and expertise truly matter.

This role is Monday - Friday with some flexibility to establish your own schedule. As an Employee Relations Business Partner, you'll serve as a trusted advisor to leaders and team members. You will support Pediatric Specialists, Adult Medical Specialties, Hospitalists, and Banner MD Anderson – Practice Administration by handling concerns such as corrective actions, harassment and discrimination investigations, accommodations, and escalated leave issues. With support from our Employee Relations Center of Excellence and close partnership with Human Resource Business Partners, you'll help design and implement strategies that positively influence culture and employee experience across your assigned areas.

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY
This position is a system focal point for implementing and managing employee relations programs and initiatives. Investigates and resolves employee relations concerns impacting the work environment. Role provides multiple facility managers and Human Resources Consultants with counsel and support in employee relations investigations to include compliance with equal employment opportunity, affirmative action, training and development, and compliance with State and the Joint Commission human resources standards.

CORE FUNCTIONS
1. Assesses situations and environments affecting employee relations, and provides leaders with advice and recommended courses of action based on operating guidelines, policies and applicable federal and state laws.

2. Reviews and analyzes facility employee and operational statistics on HR compliance related concerns, complaint investigations, external charges, comply line trends, turnover, and employee engagement to identify trends, activities, and potential issues within each department.

3. Provides timely assistance in addressing manager/employee requests or complaints, and keeps involved parties informed about status. Role requires recording and trending of data to aid in formulating conclusions.

4. Maintains required documentation within case management system; including intake and investigative notes, supporting documents and final reports. Inputs all complaints and investigation resolution into assigned spreadsheet.

5. Acts as a resource to staff and leaders in the area of employment practices related to Human Resources regulations such as EEO, Affirmative Action, ADA, etc.

6. Develops training for leaders, Human Resources staff and employees to ensure consistency and compliance within regulatory requirements and related policies and procedures. Partners with other system functions for consistent delivery of training.

7. Stays abreast of activities in other areas of Human Resources and positively and reliably represents all of HR to facility staff and managers. Appropriately conveys concerns and issues to stakeholders.

8. Collaborates with all HR teams to enhance and facilitate performance improvement, maintain effective communication between all areas of HR and entity operations and to develop and implement system, region, entity and department level goals and objectives.

9. Interacts with all levels of management and employees, often relaying highly sensitive messages, coaching and counseling managers in appropriate application of programs and policies, and dealing with highly complex, and sometimes emotional situations.

MINIMUM QUALIFICATIONS

Proficiency level typically gained through a combination of a four year degree in Human Resources, Management, Business, or related field along with several years of increasingly responsible work experience in HR.

Requires three to five years as Human Resources generalist with experience in employment law, conflict resolution, employee relations, and general Human Resources management. Needs basic familiarity with principles of compensation, recruiting, and organizational development. Needs effective interviewing skills, with attention to detail, accuracy, deadlines, and confidentiality. Able to communicate effectively and with sensitivity about employee issues. Requires proven ability to analyze complex situations considering multiple factors. Demonstrated ability to conduct investigations, perform research and accurately document findings to support the company's position is required. An ability to communicate effectively formally and informally in small and large groups, including making executive level presentations; understanding of organization and facility operations; highly developed business case development and project management skills. PC skills including working knowledge of the Microsoft environment and the ability to access, manipulate, organize and relay information in a meaningful way. Demonstrated ability to deal with personal and highly confidential information in a professional manner. Ability to work in a fast-paced team environment.

PREFERRED QUALIFICATIONS

Professional in Human Resources or Senior Professional in Human Resources (PHR or SPHR) designation preferred. Past experience in health care environment highly desirable.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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