Educator Consultant II

The Career and Culture Division (CCD) within the Department of Human Resources (DHR) is seeking a skilled and service-oriented learning and development professional to join our team as an Educator Consultant II. This role coordinates, implements and supports continuous improvement of countywide learning programs that strengthen the capabilities of King County employees. By building a well-prepared and well-supported workforce, this position directly contributes to the County’s commitment to better government, improved service delivery, and supporting the employees who serve the community every day, and providing consultation on learning strategies to departments and partners.

Reporting to the Learning and Development Manager, the Educator Consultant II is a key member of the County’s central Learning and Development (L&D) team. This is an exciting opportunity to do innovative and rewarding work toward our mission to develop, facilitate, and support learning that enables employees to grow and to provide their best work for the King County community.

TheEducator Consultant IIserves as the backbone of the L&D team by leading key learning operations, division-level education planning, and plays a central role in ensuring employees have access to high-quality learning engagements that support effective, responsive, and community-centered public service.

Key responsibilities include coordinating training logistics for instructor-led workshops, hybrid learning and eLearning courses; managing enrollment and communications; developing and maintaining learning materials and systems; and managing relationships with external education providers. The position builds and maintains community and inter-agency partnerships that expand learning access and resources. The role develops and refines learning programs by assessing needs, identifying gaps, and recommending improvements to learning solutions.

In addition, this position facilitates workshops—particularly in leadership development and equity, racial, and social justice—and supports the development of eLearning content. The Educator Consultant II provides leadership and consultation to departments on training strategies, program implementation, and participant engagement, while maintaining consistency and quality across countywide learning efforts.

What We’re Looking For

Strong candidates will bring experience coordinating training or professional development programs, facilitating group learning, and providing administrative and technical support in both in-person and virtual environments. Highly competitive candidates will also have experience working with learning management systems or registration platforms.

Individuals who will thrive in this role are organized, proactive, collaborative, and committed to delivering excellent service to facilitators, learners, and partners. This position is part of a highly supportive team culture where members rely on one another, share responsibilities, and work collectively to ensure the success of every learning engagement.

Applying equity and social justice principles is a daily responsibility and foundational expectation for all DHR employees. In this role, you will apply these principles to all aspects of your work. As an Educator Consultant II, you will:

• Manage end-to-end operations for countywide learning programs, including managing program planning and continuous improvement efforts, scheduling, technical setup, and preparation of materials for in-person, virtual, hybrid, eLearning formats.
• Conduct organizational change efforts toward developing a workforce skilled in the capabilities needed to enact the Executive’s priorities.
• Obtain resources for the professional development of the County workforce, monitoring and managing the budget associated with these activities.
• Provide real-time technical support during live learning engagements, including managing virtual platforms, breakout rooms, polls, and troubleshooting.
• Oversee the full learning data lifecycle within the NEOGOV Learning Management System, including enrollment, attendance, metrics, and reporting for program evaluation, using data to identify trends, inform decision-making, and conduct program evaluation.
• Manage Learning & Development communications, including the newsletter, training calendar, participant updates, and the general training inbox, addressing employee questions and other requests, and deploychange management and awareness efforts for new or updated learning initiatives.
• Build and maintain relationships with community educational partners to expand employee learning opportunities and resources.
• Deliver high-impact learning engagements by facilitating in-person and virtual workshops and building eLearning courses.
• Maintain organized learning materials, facilitator guides, participant resources, and program documentation with a high level of accuracy and attention to detail.
• Develop and monitor budgets and contractsfor learning programs by tracking costs, executing procurement activities, and coordinating with team leads.
• Provide leadership to departments and organizational partners on learning approaches, program design, and best practices for training delivery.
• Contribute to a team culture where members actively support one another, share responsibilities, and work collectively to meet deadlines and deliver high quality learning experiences.
• Perform other duties as assigned to support learning operations and enhance the employee learning experience.

• Two years of administrative, operational, or program support experience, including coordinating events or projects, managing communications, or maintaining records and data. AND
• One year of experience leading or assisting with the facilitation of workshops, meetings, trainings, or group learning sessions.
• OR any equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities.

• Experience managing program evaluation, including data analysis and reporting findings.
• Experience managing program communications, including shared inboxes and participant updates, with timely and professional responses.
• Excellent verbal and written communication, interpersonal, collaboration, and presentation skills, including the effective use of visuals and graphics.
• Ability to assess training needs, recommend solutions, and contribute to strategic planning for learning programs.
• Ability to coordinate multiple activities and manage program logistics from planning through delivery with strong attention to detail.
• Strong organizational, documentation, and quality control skills, including maintaining materials, tracking participation, and ensuring data accuracy.
• Ability to build partnerships and collaborate with internal and external partners to advance learning goals.
• Ability to present to groups of varying sizes and facilitate inclusive, accessible learning experiences.
• Experience supporting virtual and in-person learning environments, including managing participants and session logistics using Microsoft Teams, Zoom, or other instructional platforms.
• Experience using survey tools (e.g., SurveyMonkey, Qualtrics) to collect and organize feedback and evaluation data.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and Microsoft Teams.
• Demonstrated understanding of equity, racial, and social justice principles and the ability to integrate these values into learning environments and professional interactions.
• Commitment to a team-based approach where responsibilities are shared, communication is open, and mutual support is central to delivering high quality services.
• Ability to successfully engage and work effectively with diverse employee groups:
  • with varying perspectives and backgrounds
  • at all levels of understanding
  • at all levels of the organization

• Experience managing courses, enrollment, and completion tracking in a Learning Management System(LMS).
• Familiarity with eLearning authoring tools such as Articulate 360.
• Experience compiling participation data, survey results, or program metrics, and familiarity with data visualization or reporting tools such as Power BI.
• Experience facilitating change management, strategic planning, or organizational development efforts.

This recruitment is open to King County employees and the public and will be used to fill one career service position. We welcome applications from all qualified applicants. We value diversity, diverse perspectives and life experience and encourage people of all background to apply.

Selection Process
All application materials will be screened for clarity, completeness, and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews.

Forms and Materials Required

• An online employment application including supplemental questions completed at www.kingcounty.gov/jobs. The employment history should go back at least 7 years if you have 7 years of employment, or more to include all relevant experience. Resumes will not be accepted in lieu of a completed application. All relevant experience must be included in the application.
• A cover letter no more than two pages summarizing how you meet the minimum and desirable qualifications listed on the job posting. In addition, please share why you are interested in this position. This is a required application material. If a cover letter is not received, your application will be considered incomplete and will not be considered.

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact:

Jen Montoya, Senior HR Analyst atjen.montoya@kingcounty.gov.