EDP Office Automation Specialist

EDP OAS I Salary: $112,681.92 - $135,903.04 Annually

EDP OAS II Salary: $121,987.84 - $147,266.08 Annually

We are currently accepting applications to fill twofull-time EDP Office Automation Specialist I/II positions in the Behavioral Wellness (BWell) Department. This position offers flexibility, including remote and hybrid work options. Note: All County employees must reside in the state of California.

We are also accepting applications to establish one employment list that will be used to fill current and future vacancies in multiple locations. Please select all departments and locations you would like to be considered for current and future vacancies. If you are interested in working with the Sheriff’s Office, you must select “All Locations” on the agency-wide questions and supplemental questionnaire.

BENEFITS:The County of Santa Barbara offers generous benefits, click on the Benefits Tab above or click here to view more information. In addition, applicants from other public sector employers may qualify for:

• Retirement reciprocity
• Time and service credit towards an advanced vacation accrual rate

ABOUT THE POSITION:
We are seeking a skilled EDP Office Automation Specialist I/II to support Behavioral Wellness (BWell) security and infrastructure operations. This role is responsible for managing enterprise IT systems, including physical and virtual servers, SAN, VMware environments, and departmental databases, ensuring reliability, performance, backups, upgrades, and timely issue resolution.

The EDP Office Automation Specialist I/II administers Active Directory (accounts, groups, permissions, OU, and GPO), enforces security policies, conducts audits, and maintains system integrity. This position also provides advanced technical support, serves as an escalation point for complex issues, and supports end users through training and technical assistance.

Working collaboratively with BWell staff, county departments, vendors, and partner agencies, the EDP Office Automation Specialist I/II supports the implementation, maintenance, and improvement of infrastructure and business applications, both on-premises and in the cloud.

Under general direction, provides specialized technical support for departmental systems, assists in developing policies and procedures, evaluates emerging technologies, and performs related duties as required. This is a flexibly staffed position at the I or II level, depending on qualifications and departmental needs.

The Ideal Candidate will possess:

• Bachelor's degree or Associate's degree in Computer Science or Management Information Systems or a related field.
• Certifications in Microsoft and HCI are desirable.
• Experience providing specialized support of automated systems ranging from enterprise-level to business unit applications.
• Experience leading professional staff in a team environment or project.
• Experience processing, interpreting and communicating technical information to internal and external clients.
• Experience writing clear and concise documents and keeping records organized accordingly.
• Strong analytic and problem-solving skills and the ability to deal with the ambiguity associated with a rapidly developing environment.
• Excellent oral and written communication skills, enabling effective interaction with internal and external stakeholders.
• Professional experience in planning, analyzing, designing, testing and deploying enterprise-wide on-premise and/or cloud security solutions.
• Ability to effectively manage multiple situations occurring simultaneously and be detail oriented while handling multiple projects with competing priorities and deadlines.
• Ability to earn and maintain the trust and respect of the Department's staff, peers, and external stakeholders.
• Ability to make informed decisions based on data and use metrics to evaluate success.
• Ability to remain calm and perform well under pressure, even in high-stress situations.
• Ability to manage customer expectations and prioritize time to resolution based on service level and priority.

• Openness to change, new ideas, and concepts, with a willingness to adapt work methods based on new information and changing conditions.

• Integrity, resiliency, self-confidence and an impeccable character and the ability to exercise appropriate judgment in answering questions and releasing information; analyzing probable impacts of projected consequences of decisions and/or recommendations.
• Demonstrated innovation and the desire to improve processes and procedures.

1. Assesses departmental automation needs; assists in communication with vendors and technical evaluation and analysis of products; installs and tests systems, upgrades, consolidations, or conversions; consults with departmental LAN administrators for training, problem resolution, and to provide expertise for informed decision making; provides recovery expertise during emergencies or in case of equipment failure.
2. Identifies, analyzes, and recommends methods of problem resolution for user departments; assists and develops technical end-user documentation for in-house staff and/or departmental customers.
3. Develops and implements appropriate training for in-house automation staff to provide direct support to departments.
4. Regularly attends seminars and reads and evaluates trade journals, vendor reports, and other information sources for emerging technologies; researches products and manufacturers.

1. Two years of experience implementing and testing enterprise-wide software and hardware on a large scale (about 15 servers), including one year of direct experience with a large wide area network (about 500 devices); OR,
2. Two years of experience performing duties equivalent to those of an EDP Office Automation Coordinator, Senior with Santa Barbara County; OR,
3. A combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities.

Knowledge of: needs assessment and analysis techniques; installation and testing methods for various software products and hardware on a large network (about 500 devices); general concepts of computer technology and administration and related software; modern server hardware and software including (but not limited to) Operating, Microsoft Office products, Outlook Active Directory; networks (EtherNet); computer communications and protocols (IP); systems analysis methodology; principles of office automation systems; office procedures including business and accounting practices and equipment; training techniques; Local and Wide Area Networks (LAN/WAN) including installation, maintenance, and training; and specific applications of hardware and software for LAN/WAN systems.

Depending on assignment, certain positions in this classification may require additional knowledge of: database design, implementation, and problem resolution; and client/server applications.

Ability to: provide analysis and recommendations for application, problem resolution, and user assistance to user departments for personal computer hardware and software; consult with vendors and departments that require computer equipment; plan work, set deadlines, and communicate effectively as needed to direct special projects; train and instruct others in microcomputer use; reason with abstract concepts; gather, organize and analyze information; develop and maintain effective working relationships with co-workers, vendors and user departments; communicate effectively in oral and written formats; organize the work of self and others; and respond effectively under pressure

Desirable Qualifications:

• A Bachelor of Science degree in Computer Science or Management Information Systems
• CISCO certification or knowledge of CISCO network environment
• Certification as a Microsoft Certified Systems Engineer

Additional Requirements:

• Current valid California Driver's License may be required at the time of appointment
• This position may require working during weekends of off-hours.
• This position may require travel throughout the County.
• The essential functions of the class may require incumbents to work in cramped or awkward spaces and positions, and lift objects weighing up to 50 pounds.

APPLICATION & SELECTION PROCESS:

• Review applications and supplemental questionnaire to determine those applicants who meet the employment standards.
• Application Ranking: Applications that meet the employment standards will be evaluated and scored based on the highly desirable qualifications. Candidates' final score and rank on the eligibility list will be determined by the information provided in their application. This process may be eliminated if there are fewer than 12 qualified candidates.

Candidates must receive a percentage score of at least 70 on the Application Ranking to be placed on an employment list. An adjustment may be made to raw scores based on factors listed in Civil Service Rule VI. Those candidates who are successful in the selection process will have their names placed on the employment list for a minimum of three months. At the time the employment list is established, all candidates will receive an email notice of their score on the exam(s) and exact duration of the employment list.

Recruiters will correspond with applicants by e-mail during each step in the recruitment process. Applicants are reminded tocheck spam filters continuously during the Recruitment & Selection Process steps listed above to ensure they do not miss required deadlines.

REASONABLE ACCOMMODATIONS: The County of Santa Barbara is committed to providing reasonable accommodation to applicants. Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter listed on the job posting. We require verification of needed accommodation from a professional source, such as a Medical Provider or a learning institution.

Background Investigation and Medical Evaluation: Child Support Services and Sheriff’s Office conduct a background investigation. Current or excessive use of drugs, sale of drugs, serious criminal history, or deception relating to employment history may bar employment. Other departments may require an extended background check including a credit history. This is at the discretion of each department.

Conditional Job Offer:Once a conditional offer of employment has been made, the candidate will be required to successfully complete a background check, which includes a conviction history check, and satisfactory reference checks. Additionally, the Behavioral Wellness Departmentrequires successful completion of a live scan. A Live Scan is electronic fingerprint scanning that is certified by the State Department of Justice. Further instructions about when and how to complete the Live Scan will be included in the offer letter.

Appointee will be subject to a post-offer medical evaluation or examination. The appointee will be subject to a post-offer medical evaluation or examination. The appointee must satisfactorily complete a one-year probationary period.

The County Health Department (CHD)requires all employees working in direct contact with patients or clients in a high-risk environment to comply with the PHD Employee Immunizations policy. This can be accomplished by providing documentation of immunizations, submitting laboratory immune titers demonstrating adequate immunity, or obtaining required vaccinations. A list of requirements, based on the specific program, will be sent at the time an offer letter is presented to the selected candidate(s) and initial documentation will be required at this time.

The following process is only used for the Sheriff's Office:

• Personal History Questionnaire (PHQ).Once candidates are placed on the employment list, the Human Resources Department will email candidates a notice regarding completion of a Personal History Questionnaire (PHQ). Candidates must pass to continue in the selection process.

Candidates who pass the PHQ and are in the top group will be certified to the hiring department for consideration. A candidate selected for a position with the Sheriff’s Office, will advance to the next step in the hiring process, which includes the following:

• Polygraph Examination:measures the accuracy of information disclosed on the PHQ and during the background investigation.
• Background Investigation:includes an interview and in-depth background investigation of arrest records, personal, military, social media, credit, and employment history; inquiry of persons who know you and evaluate whether you respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and a safe driver.

Live Scan:Electronic fingerprint scanning that is certified by the State Department of Justice.

Disaster Service Worker:Pursuant to Governmental Code section 3100, all employees with the County of Santa Barbara are declared to be disaster service workers subject to such disaster service. Activities as may be assigned to them by their superiors or by law.

Recruiters will correspond with applicants by e-mail during each step in the recruitment process. Applicants are reminded to check spam filters continuously during the Recruitment & Selection Process steps listed above to ensure they do not miss required deadlines.

Equal Employment Opportunity (EEO) Statement

The County of Santa Barbara provides equal employment opportunities to all employees and applicants and prohibits discrimination, harassment, and retaliation of any type with regard to any characteristic or status protected by any federal law, state law, or Santa Barbara County ordinance. The County continues to be committed to a merit-based selection process and to eliminating barriers to attracting and retaining top qualified candidates. The County has a long-standing practice of providing a work environment that respects the dignity of individual employees and values their contributions to our organization.

APPLICATION AND SUPPLEMENTAL QUESTIONNAIRE DEADLINE: Tuesday, May 19, 2026, by 4:59 PM (PST);postmarks not accepted. Applications and job bulletins can be obtained 24 hours a day at www.sbcountyjobs.com.