Economic Stability Manager 2

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about the Louisiana Department of Health

Join a mission-driven team where your analytical skills directly impact families and communities. In this role, you’ll turn data into action—using process analysis and statistical insights to identify opportunities, streamline operations, and enhance the effectiveness of vital Economic Stability programs. From SNAP and LaCAP to TANF, FITAP, KCSP, and Disaster SNAP, your work will help ensure critical resources reach those who need them most. Working under the guidance of the ES Director, you’ll play a key role in driving smarter processes and meaningful outcomes. If you’re passionate about data, efficiency, and making a real difference, this is your opportunity to step in and lead change.

• Conducts management studies of staff assignments, administrative controls, and program impacts to ensure Economic Stability (ES) services are delivered effectively and efficiently
• Oversees and adjusts the statewide round-robin case assignment process, ensuring equitable workload distribution and making real-time updates for staffing changes such as absences or reassignments
• Directly supervises ES Manager I, Program Consultants, and ES Specialists, while coordinating and assigning work that supports field staff and State Office operations
• Maintains disaster readiness by preparing staff for emergency response roles and ensuring alignment with ESF6 functions during events such as hurricanes, floods, or other emergencies
• Serves as liaison to regional management, providing guidance on business processes, monitoring regional workloads, and ensuring consistency and equity across all ES program areas
• Analyzes performance metrics, audit findings, and system data to ensure compliance with state and federal guidelines, and develops recommendations to improve program efficiency and effectiveness
• Develops reports, supports policy and training initiatives, monitors corrective action plans, and collaborates with leadership and external partners to ensure compliance, program quality, and continuous improvement

Location: Medical Vendor Administration / ES State Office / Statewide

Appointment Type: This is a promotionalopportunity open only to current permanent employees in a classified position with the Louisiana Department of Health.

Cost Center: 3052130100

Position Number(s): 50689537

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

Casey Hickman

Casey.Hickman@la.gov

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is availablehere.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.