eCommerce Product Solutions-Payments-Associate

Make your mark in an innovative product through impactful client collaboration and crafting exceptional solutions that cater to clients' needs.

As a Senior Product Solutions Associate in Merchant Services, eCommerce Payments Products and Solutions, you are a significant contributor to a team that defines and configures complex product solutions for key client relationships and prospect opportunities. You draw from research and client feedback to develop unique product solutions in partnership with Sales and coordinate with product teams to support new product development. 

Merchant Services is the global payment processing business for JPMorgan Chase & Co processing over $2.2 Trillion in annual transaction volume. Merchant Services is a leading providers of payment, fraud, and data security for companies of all sizes and is engaging in a multi-year international expansion, platform modernization. As a Product Solutions Associate, you are a strategic and analytical leader who is passionate about delivering solutions to clients and a significant contributor to a team that defines and configures complex product solutions for key client relationships and prospect opportunities.  

Job responsibilities

• Supports the strategic definition and configuration of optimal solutions that address clients’ needs and objectives through collaboration with our clients and other internal teams such as Sales and Product
• Contributes to the construction of pricing proposals and value analysis reports to demonstrate product benefits to clients 
• Delivers compelling oral and written presentations with associated technical skills in building sales decks and training collateral 
• Establishes forums to coordinate across the Product Solutions team to enable a successful configuration of solutions

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in problem-solving on a team within a cluster of products
• Experience supporting the sales cycle by producing sales decks, training collateral, pricing proposals, and value analysis reports
• Demonstrated prior experience working in a highly matrixed and complex organization
• Proficiency in Microsoft Word, Excel, and PowerPoint 

• Strong sense of ownership, initiative and accountability to join an ambitious fintech environment

Preferred qualifications, capabilities, and skills

• Exposure to, knowledge of and passion for eCommerce and retailing including merchandising, logistics, returns, endless-aisle, and/or omnichannel selling (B2C and/or B2B and/or Direct-to-Consumer)

• Familiarity with payments, merchant services, merchant acquiring, payment processing, and fintech payments products
• Experience in strategy consulting a plus
• MBA degree a plus

FEDERAL DEPOSIT INSURANCE ACT:

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.