eComm Account Manager - lowes.com

Purpose:

The eCommerceAccountManager works directly with key online retail customers and cross-functional teams to drive customer advocacy and sales growth for Delta Faucet Company's brand portfolio. This isaccomplishedbyaligningwith counterparts toanalyze data,identifysalestrendsand build plans to develop countermeasures where gaps exist. In addition to working closely with the Omnichannel Retail Team, this role will collaborate with Finance, Customer Solutions, Customer Data, Operations, Product Marketing, and Omnichannel Retail Marketing counterparts to ensure seamless execution on key growth levers.

Responsibilities:

Customer Relationships:

• Partners with theLowe’s OnlineMerchant for their respective category ownership

• Buildsrelationships with the broader Lowe’s merchants, Inventory Planning team, BrandAdvocateand othersupport teams

• Strategically negotiate customer program by using data to drive for profitable growth

• Participates incustomer-facing meetings to drive engagement and accountability
  

Growth Lever Execution:

• Align and implement sales goals and priorities with key internal and external decision makers

• Deploykey growth levers including promotional planning and implementation, performance metrics, and trends paired with inventory and marketing alignment activities

• Optimizeprice, promotion,availabilityandotherlevers to earn strong organic placement on the digital shelf and increase share among related online brand competitors

• Own new product launch process for respective categories to ensure on-time and best-in-class,fully-optimizeddelivery

• Ownpromotional execution & pricing accuracyprocessesfortheLowes.com team
  

OperationsExcellence:

• Accountable for operational controls, including annual financial forecast, forecasting, budgeting, and supply chain coordinationfor respective category ownership

• Optimizeoperational execution through the development of new operations and fulfillment capabilities
  

Cross Functional Team Leadership:

• Partner across the internal Lowes account management and omnichannel channel marketing team to build and align strategies and tactics

• Developcross-brand, cross-functional, and cross-BU relationships that will drive outstanding eCommerce strategies
  

Education & Experience:

• BA/BS in a Business or Marketing related field and 5-7 years of related experience

• eCommerce Account Management Experience with a major omnichannel retail customer

• Leader who can communicate and carry out strategies

• Strongfinancialcompetence

• Ability to analyze and quickly interpret data from various sources

• Capacity to optimally form relationships, informally influence, and concisely communicate sophisticated topics at all levels of the organization.

• Strategic professional with a talent for foreseeing issues and proactively crafting strategies for business success

• Highly motivated and able to resourcefully solve problems while ensuring decision making and engagement occurs at the right levels within the organization.

• Thrives in a fast pace and dynamic environment

• Strong organizational skills with meticulous attention to detail

• Travel isrequired20-30%travel depending on location of residency

Additional considerations:

• While this position is fully remote, priority will be given to candidates residing near Charlotte, NC

Company: Liberty Hardware

Liberty Hardware(the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

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