E-Forms Developer (OpenText LiquidOffice / ECM)

Title: System Software Programmer - Project Lead

Location: Cayce SC 29033

On-site/Remote/Hybrid: Hybrid, 3 Days Onsite and 2 Days Remote per Week

Duration: 12 Months

Interview Process: 1 Round of Virtual Interviews

Job Description:

An individual in this position will fulfill an important role to convert agency forms into the agency forms automation software solution OpenText LiquidOffice and work in the Office of Information Technology. The primary objective is to support agency staff working remotely and the agency goal for a paperless environment. This will include following industry’s best practices to ensure strategic initiatives and compliance with federal and state regulatory laws and ensure business continuity. Emphasis will be placed on supporting Electronic Content Management (ECM) systems and working in a team environment responsible for these efforts. This position will also work with agency deputy area programs to develop electronic document digital forms and workflows, business rules, and setup/enforce document retention schedules following IT security policies and standards. Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed. Candidates must also be able to form productive working relationships with individuals from diverse backgrounds and at all organizational levels.

Why is this position open?

Rebid Posting for two incumbents. The agency has a need to convert the agency's forms to the agency E-Forms solution OpenText LiquidOffice to prompt a paperless environment with document automation, workflow, routing, and digital signature.

Participate in a team environment to assist with efforts to support a remote workforce and agency initiative for a paperless environment. Emphasis for the E-Forms Programmer candidates will be developing and implementing fillable forms in OpenText LiquidOffice software and integration with agency systems for data collection. To include creating automatic workflows to route and track the approval process for internal users using digital signatures, route forms and information for review and approval, collect data, improve efficiency and data accuracy. Develop integrated solutions to resolve highly complex technical and business issues. Final E-Forms will reside as documents in the agency EDM system OpenText ApplicationXtender. Works with IT Electronic Content Management (ECM) and application development staff to integrate enterprise applications with the E-Forms solution. The agency supports four primary deputy areas with around 500 active forms that are either program area specific or utilized across the agency.

Specific E-Forms Programmer duties and responsibilities will include but are not limited to the following:

• Create and publish electronic forms to capture data and automate review, approval, and tracking of those forms in OpenText LiquidOffice.
• Conversion of existing active agency forms to E-Form system to support a remote workforce.
• Connect form elements to identify agency systems to ensure data entry consistency and accuracy.
• Integrate with Microsoft Active Directory for user access and permissions.
• Perform complex programming functions, assistance, and technical advice including design architecture, configuration, writing, testing, and documentation to complex programming of agency systems as assigned.
• Ensure maximum system uptime for critical components to ensure business continuity.
• Diagnose, isolate and debug problems and perform problem resolution.
• Monitor system capacity and performance, plan and execute disaster recovery procedures and provide Tier 2 technical support.
• Work with primary LiquidOffice system administrator to assist with administrative support and backup to primary administrator.
• Work with Administration Application Section staff to modernize the agency Record Information Management System (RIMS) used by agency staff to manage and track agency forms created and used by staff.
• • Adhere to Information Technology application development standards and security requirements.
• Ensure all code is checked in and out through code repository Tortoise SVN.
• Ensure applications are compatible in major web browsers (IE, Chrome, Firefox, etc.).
• Prepare and maintain system documentation for forms and imaging systems supported.
• Work collaboratively to conceptualize total systems and/or product solutions currently in place and remediation to system environment residing at the State IT Data Center.
• Plan, organize, review, and implement associated project milestones to completion.
• Recommend and assist in the design of system architectures to align with organizational strategic business objectives.
• Requires mastery of technical and business knowledge in multiple disciplines/processes.
• Provide updates to the Project Team.

The position will be utilized for 40 hours per week for the duration of this project. The selected candidates should be able to work flexible hours where it may be necessary for work to be completed outside traditional business hours when deploying production system rollouts. There is potential for remote work. The candidate will work closely with the Electronic Content Management (ECM) Section Manager and Enterprise Applications Director to identify, prioritize, and schedule workload and implement IT standards and procedures. The candidate will work closely with customers and subject matter experts to ensure all business requirements and system design are met. The position promotes agency initiatives and adheres to Information Technology application development standards to support business operations. This will also include implementation of new security policy/procedures as well as integrating systems when possible to streamline staff workflows, user security, and data correction.

Required Skills (rank in order of importance):

• 3+ years of experience with form design, automation, workflow, and processing in E-Forms solutions
• 3+ years of experience with system administration of an E-Form system
• 3+ years of experience with common electronic document formats
• 3+ years of experience with document import process
• 3+ years of experience with document setup and workflow into EDM systems
• 3+ years of experience with Microsoft Active Directory
• 3+ years of experience with Microsoft SQL databases

Preferred Skills (rank in order of importance):

• OpenText LiquidOffice E-Forms
• OpenText ApplicationXtender

Required Education:

Bachelor’s degree in a relevant field of work or equivalent work experience