Overview
We are seeking an experienced Dynamics 365 Platform Lead to drive the design, implementation, and optimization of enterprise-wide Microsoft Dynamics 365 solutions. This role will lead technical strategy, oversee platform governance, and collaborate with cross-functional teams to deliver scalable and high-performing business applications.
Key Responsibilities
- Lead the architecture, design, and delivery of Microsoft Dynamics 365 solutions (CRM, CE, Finance & Operations, or hybrid environments)
- Serve as the technical SME for the Dynamics 365 platform, including integrations, customizations, and extensions
- Oversee platform governance, security, and environment strategy (Dev/Test/Prod)
- Manage and mentor a team of developers, administrators, and functional consultants
- Partner with business stakeholders to translate requirements into scalable technical solutions
- Design and implement integrations with third-party systems using APIs, Azure services, and middleware tools
- Drive CI/CD pipelines, release management, and DevOps best practices
- Ensure system performance, reliability, and data integrity across environments
- Stay current on Microsoft roadmap, updates, and emerging technologies within the Dynamics ecosystem
Required Qualifications
- 7+ years of experience with Microsoft Dynamics 365 (CRM/CE, F&O, or both)
- Strong hands-on experience with:
- Power Platform (Power Apps, Power Automate)
- Azure services (Logic Apps, Functions, Service Bus)
- Dataverse and data modeling
- Experience with custom development using:
- C#, .NET, JavaScript, and plugins
- Proven experience leading technical teams or projects
- Strong understanding of system integrations, APIs, and data architecture
- Experience with DevOps tools and deployment pipelines
- Excellent communication and stakeholder management skills
Preferred Qualifications
- Microsoft certifications (e.g., Dynamics 365, Power Platform, Azure)
- Experience with enterprise-scale implementations
- Knowledge of Agile/Scrum methodologies
- Experience in industries such as Finance, Healthcare, Retail, or Manufacturing
Key Skills
- Solution Architecture
- Platform Governance
- Integration Design
- Team Leadership
- Stakeholder Management
- Problem-Solving & Strategic Thinking
Nice to Have
- Experience with ISV solutions and AppSource apps
- Data migration and upgrade experience
- Familiarity with AI Builder, Copilot, or advanced Power Platform capabilities