Dynamics 365 Business Solutions Specialist

Kotarides Companies
Virginia Beach, VA

Kotarides Property Management is looking for an experienced Dynamics 365 Power Platform Developer to serve in the role of Business Solutions Specialist for our rapidly growing apartment community management company. The ideal candidate will have experience configuring apps in the Microsoft Dynamics 365 Customer Service application with experience in Field Service (CRM, Sales, and/or Contact Center is a plus).

What You Will Do in this Role:

  • llicit requirements and offer solution suggestions to stakeholders based on your expertise working in the Field Service module
  • Work in close collaboration with a small cross-functional team of developers, product managers, and analysts
  • Develop and customize Microsoft Power Platform model-driven and canvas applications
  • Implement custom workflow activities within Dynamics 365
  • Design and develop plugins for Dynamics 365 to extend functionality and integrate with external systems
  • Create high-performance solutions using customer-first design principles and best practices
  • Use Azure DevOps (ADO) systems and methodology to provide unified communication from idea to implementation
  • Leverage automation to create and maintain as-built documentation, test case design and execution, build progress, release notes (including fixes, features, and enhancement)
  • Adhere to security fundamentals and cost-optimization in plugin and logic app development
  • Investigate, diagnose, and resolve complex technical issues in collaboration with development and operations teams
  • Work with implementation teams to create documentation, playbooks, and guides, for end users regarding platform usage
  • Stay current with Microsoft’s product roadmap, features updates, and emerging technologies to proactively prepare for growing capabilities

The ideal candidate has at least 3 years of experience in configuring Dynamics 365 applications with a focus on Field Service and 4+ of experience developing, customizing, deploying, and implementing solutions based on Power Platform including Power Apps, Power Automate, and Power BI. Additional desired experience includes:

  • 4+ years developing for Microsoft Dynamics 365 apps
  • 3+ years of Dynamics 365 Field Service module
  • Understanding of D365 Field Service tables, processes, and workflows
  • Demonstrates knowledge of Power Apps Component Framework
  • JavaScript, HTML, CSS experience for web resource development
  • Familiarity with DevOps practices and methodology
  • Demonstrates ownership in problem solving approaches fueled by technological curiosity
  • Ability to adapt quickly to the flexible and fast-paced nature of an Agile team with the tendency to focus on one feature/user story until the build/test/deployment is complete (“swarm”)
  • · Ability to work independently and excel with minimal training or supervision

Kotarides Property Management is leading a transformative initiative to leverage technology in our infrastructure and daily operations. We aim to streamline processes, enhance operational efficiency, increase data-driven decision-making, support innovation, and deliver high-quality outcomes for our apartment communities and residents.

This role will work very closely with our dedicated project team on our Microsoft Dynamics 365 Field Service solution. Candidates must be willing to work a hybrid blend of remote work and co-located alongside our project team headquartered in Virginia Beach, VA as needed.

Kotarides Property Management is a rapidly growing company with benefits that include paid holidays, vacation time, health insurance, dental, life insurance and 401K participation. Kotarides Property Management is an Equal Opportunity Employer.

Pay: $110,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
  • Work Location: Hybrid remote in Virginia Beach, VA 23455

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